Family-owned and operated since 1968, Tansky Sawmill Toyota has gained a prominent reputation for unmatched community involvement and the honest approach we take with our customers.
We strive to offer our customers a valuable experience during each visit with us!
WHAT WE OFFER: Health and dental insurance401k programPaid trainingOpportunity to grow RESPONSIBILITIES: Lead location-based activities, set daily rental rates, and communicate them to service department staff and digital marketing / social media team for public communication.Develop forecast and rate strategy for future rates and reservations build Provide leadership, guidance and training to location staff inclusive of the service area, sales training, customer service, car quality, turn-backs, maintenance, in-fleeting, productivity, etc.
Handle all escalated customer service issues, ensuring timely resolutions that are satisfactory for customers Ensure daily physical inventory is performed on store fleet and report monthly physical inventory data to General Manager and ControllerOversee the scheduling of fleet maintenance, taking into account customer demand and vehicle need for: oil changes, tire rotation, and OEM recalls; maintain quality standards for vehicle and shuttle cleanliness Monitor and send monthly list of eligible vehicles for hand over to used car sales department, ensuring vehicles are grounded, inspected and in appropriate condition for retail sales. QUALIFICATIONS: High school diploma or GED equivalent required; some college preferred or equivalent Minimum one year management experience and one year sales/service experience in travel, retail, or hospitality Demonstrated sales record and understanding of management to achieve a best practices performance environment Analytical skills that diagnose numerical trends and target root causes of below standard performance Ability to organize and express ideas and information clearly and accurately utilizing excellent communication skills both face to face and written Ability to perform data entry and computer entry tasks, excellent administrative, organizational skills including excellent Microsoft Office skills Ability to work individually and within a team environment to effectively manage stressful and challenging situations A valid driver's license, be 21 years old with an acceptable Motor Vehicle Report (MVR)