Customer Service Representative - State Farm Agent Team Member

Benefits:
401(k)
401(k) matching
Free food & snacks
Opportunity for advancement
Training & development
*Bilingual Spanish Required*
Valid Nevada Property & Casualty License Required
State Farm Agency Experience a Plus

ROLE DESCRIPTION: As Customer Service Representative - State Farm Agent Team Member for Carl Endorf - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Promote successful and long-lasting customer relations.
QUALIFICATIONS: Bilingual Spanish Required
Valid Nevada Property & Casualty License
Willing to obtain Life and Health license
Experiencing managing client relationships preferred
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
Dedicated to customer service
Able to anticipate customer needs
Able to effectively relate to a customer
BENEFITS: Paid time off (holidays and personal/sick days)
Salary plus commission/bonus
401K Benefits
Growth potential/opportunities for advancement within my agency
Compensation: $34,000.00 - $45,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Henderson, NV and help customers with their insurance and financial services needs, including: Auto insurance
Home insurance
Life insurance
Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.