Customer Service Representative-Subaru

Castle Autoplex McHenry is looking for an Customer Service Representative with Subaru experience to join our team.We are committed to delivering an extraordinary customer experience every day and a supportive and engaging environment where you can thrive to make it happen! If this sounds like something of interest to you, please apply now with any relevant qualifications that would make you a valuable addition here at CAG. With competitive pay and benefits, this opportunity won't last long so don't wait until it's too late.What We Offer401(K) with employer matchMajor Medical & Dental (50% employee paid premium)VisionVoluntary Benefits (Accident, Critical Illness, Disability, and more)Life InsurancePaid Time OffEmployee vehicle purchase discountsFlexible work scheduleCareer advancementResponsibilitiesAnswer customer calls and establish follows-up with sales appointmentsRespond quickly to internet, phone and live chat inquiries using email, scripts and templatesProvide customers with initial product information and direct them to the appropriate dealership resourcesPresent initial financing options based on customer needsFollow up with leads that are not ready to make an appointment or no-showParticipate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership managementUtilize CRM tracking system dailyQualificationsAt least one previous role based in customer service experienceExcellent teammate with collaborative attitude and eagerness to improvePrompt and courteous demeanorPositive and hardworking personalityStrong computer skillsWe are looking for qualified, quality people who are ready to start their career within our family.To learn more about us visit:We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.