Join Our Team as a Customer Service Representative! Are you passionate about providing exceptional service and creating positive experiences? Do you thrive in a fast-paced, team-oriented environment? At Coral Springs Animal Hospital, we are searching for a compassionate and detail-driven Customer Service Representative to join our team and play a key role in supporting our clients and their beloved pets.
About Us: At Coral Springs Animal Hospital (CSAH), we combine cutting-edge veterinary medicine with a heartfelt commitment to compassionate care. As an AAHA-accredited facility, we are proud to be a leader in primary care, specialty services, and 24/7 emergency care.
Our mission goes beyond exceptional care—we focus on creating a Fear Free environment, reducing stress for pets and their families while delivering an unparalleled client experience.
About the Role: As a cornerstone of our welcoming and professional environment, you'll help ensure every visit to our hospital is seamless and stress-free, contributing to our mission of delivering world-class veterinary care.
\n Key Responsibilities:Greet clients with a warm, friendly attitude and maintain a positive atmosphere.Provide exceptional service through phone, email, and in-person communication.Schedule appointments, manage client records, and process payments accurately.Address client inquiries and concerns with empathy and efficiency, escalating when necessary.Support our veterinary team by facilitating seamless client and patient flow. Qualifications:Skills & Traits: Excellent communication, attention to detail, and a calm demeanor under pressure.Experience: Prior experience in a customer service role in veterinary or healthcare environment preferred.Passion: A genuine love for animals and a commitment to their care.Versatility: Ability to adapt to a fast-paced environment and manage multiple priorities.Flexibility: willingness and ability to work nights and weekends as needed.
\nWhy Join Us? At Coral Springs Animal Hospital, we offer more than a job—we provide a fulfilling career in a collaborative and supportive environment.
Benefits Include: · Competitive compensation.
· Comprehensive benefits package (medical, dental, vision, 401(k), FSA, HSA).
· Pet discounts and revolving medical account for personal medical expenses and pet care.
· Professional growth opportunities with a focus on internal promotion.
· The chance to work with a passionate, animal-focused team in a high-energy setting.
About Coral Springs Animal Hospital For more information about our hospital, visit: https://www.coralspringsanimalhosp.com/ Coral Springs Animal Hospital is proud to be part of the EVG Specialty Network, providing access to a wealth of expertise, resources, and opportunities. Learn more at: https://evgspecialty.com/ Ready to Join Our Team? If this opportunity excites you, we want to hear from you! Submit your resume and a brief cover letter letting us know why you'd be a great fit for our team.
Coral Springs Animal Hospital is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace for all.