Customer Service Representative - Work From Home

Job Description:

We are looking for a dedicated Customer Service Representative to join our team at Express Scripts Holding in New York City, New York. As a Customer Service Representative working from home, you will be responsible for providing exceptional customer service to our clients, resolving any issues they may have, and ensuring customer satisfaction.

Responsibilities:- Answering customer inquiries via phone, email, and chat in a professional and timely manner- Resolving customer complaints and issues with empathy and efficiency- Providing information about our products and services to customers- Processing customer orders and returns accurately- Collaborating with other departments to ensure customer needs are met- Maintaining accurate customer records and documentation

Requirements:- 3 years of customer service experience- Reliable and adaptable personality traits- Strong teamwork and people management skills- Excellent communication skills- Ability to work independently from home- Proficiency with computer systems and excellent typing skills

Benefits:- Free food provided- Paid sick leave- Remote work flexibility

Working Environment:At Express Scripts Holding, we cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value creativity, collaboration, and innovation in a supportive and inclusive work environment.

Equal Opportunity Statement:Express Scripts Holding is an equal opportunity employer and we value diversity in our workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to apply:May 24, 2024How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.