Customer Service Representative - Work From Home

Job Description:

Sealed Air Corporation is seeking a Customer Service Representative to join our team in Washington, D.C. This is a part-time position that allows you to work from the comfort of your own home. As an Associate level position, we require a minimum of 4 years of experience in customer service.

Responsibilities:- Responding to customer inquiries via phone, email, and chat in a timely manner- Resolving customer complaints and issues efficiently and effectively- Providing product information and assisting customers with their orders- Processing returns and exchanges- Maintaining a positive and professional attitude with all customers- Collaborating with other team members to ensure excellent customer service across the board- Meeting and exceeding customer satisfaction goals

Requirements:- Hardworking and reliable individual with a strong work ethic- Excellent negotiation skills to handle difficult customer interactions- Innovative problem-solving abilities to effectively address customer concerns- Minimum of 4 years of experience in customer service- Ability to work from home with a reliable internet connection- Strong communication skills both written and verbal

Benefits:- Free food provided during training sessions- Disability insurance coverage- Joining bonus for new employees

Working Environment:At Sealed Air, we pride ourselves on being a company that transcends borders, promoting collaboration on a global scale. Our team is diverse, inclusive, and driven by a shared passion for delivering exceptional customer service.

Deadline to Apply:May 24, 2024

Equal Opportunity Statement:Sealed Air is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified individuals are encouraged to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.