Customer Success Assistant

Job Description:Seaboard, a leading tech company in Austin, Texas, is seeking a proactive and detail-oriented Customer Success Assistant to join our team. As an Entry Level position, this role is perfect for someone with at least 1 year of experience and is looking to kickstart their career in customer success. The ideal candidate will be motivated, hardworking, and possess excellent teamwork and decision-making skills.

Responsibilities:1. Assist the Customer Success team in managing and maintaining relationships with clients.2. Handle customer inquiries and provide timely and accurate responses.3. Assist in onboarding new customers and ensuring a smooth transition.4. Provide support in organizing customer events and other engagement activities.5. Collaborate with other departments to ensure customer needs are met.

Requirements:1. Bachelor's degree in Business Administration or related field.2. 1+ years of experience in a customer-facing role.3. Strong communication and interpersonal skills.4. Ability to work effectively in a fast-paced environment.5. Proficiency in Microsoft Office and CRM software.6. Motivated and hardworking individual with a passion for customer service.7. Strong teamwork and decision-making skills.

Benefits:1. Retirement plan2. Paid Time Off (PTO)3. Medical coverage

Working Environment:At Seaboard, we embrace creativity in a culture that values fresh ideas and inventive solutions. You will have the opportunity to work in a dynamic and supportive environment where your contributions are valued.

Deadline to Apply:May 22, 2024

Equal Opportunity Statement:Seaboard is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, sexual orientation, disability, or any other protected status. We are committed to building a diverse and inclusive workplace where all team members feel welcome and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.