Customer Success Manager (Remote) ($88400.00 - $132600.00 / Year)

Employer Industry: Food Manufacturing

Why Consider This Job Opportunity

Competitive compensation ranging from $88,400.00 to $132,600.00 annually
Opportunity for career advancement and development within a global leader in the food industry
Flexible work policy, allowing for a balanced integration of work and life
Comprehensive health and financial benefits
Supportive work culture that fosters collaboration and customer-centricity
Access to associate resource groups and community impact opportunities

What To Expect (Job Responsibilities)

Cultivate and maintain strong relationships with customers
Act as the primary point of contact for escalated customer issues, ensuring timely resolutions
Develop and execute tailored customer success strategies for accounts aligned with business objectives
Assist in mentoring and developing the Customer Success team
Gather and analyze customer feedback to identify trends and areas for improvement

What Is Required (Qualifications)

Bachelor's degree in Business, Supply Chain Management, or a related field (MBA preferred)
5+ years of experience in Customer Success or Account Management in the Sales and Supply Chain B2B industry
Strong understanding of Sales and Supply Chain industry trends, challenges, and customer dynamics
Exceptional interpersonal and communication skills
Proven ability to motivate and develop teams

How To Stand Out (Preferred Qualifications)

Proficiency in CRM software and data analysis tools
Customer-focused mindset with a passion for exceeding customer expectations

#FoodIndustry #CustomerSuccess #CareerOpportunity #CompetitiveCompensation #WorkLifeBalance

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