Customer Success Representative

Job Description:

Tech Data is seeking a motivated and customer-focused individual to join our team as a part-time Customer Success Representative in San Diego, California. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in the tech industry.

Responsibilities:1. Serve as the primary point of contact for customers, addressing inquiries, concerns, and resolving issues in a timely and professional manner.2. Proactively engage with customers to ensure their needs are being met and provide assistance with product recommendations, troubleshooting, and general support.3. Collaborate with internal teams to relay customer feedback, drive product improvements, and develop strategies to enhance the overall customer experience.4. Assist with onboarding new customers, providing training and guidance on our products and services.5. Maintain accurate records of customer interactions and transactions in our CRM system.6. Stay current on industry trends and product knowledge to provide informed assistance to customers.

Requirements:1. Personality traits: Independent, resilient2. Soft skills: Innovation, planning3. Excellent communication and interpersonal skills4. Detail-oriented with strong problem-solving abilities5. Ability to work in a fast-paced environment and multitask effectively6. Proficient in Microsoft Office and CRM software7. High school diploma or equivalent

Benefits:- Disability insurance- Retirement plan- Vision insurance

Working Environment:Tech Data offers a dynamic and energetic work setting where employees are encouraged to innovate, collaborate, and grow professionally. Our team thrives on challenges and embraces new opportunities for personal and professional development.

Deadline to Apply:Interested candidates must submit their applications by May 25, 2024.

Equal Opportunity Statement:Tech Data is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected characteristic. We are committed to building a diverse and inclusive workforce that reflects the communities we serve.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.