Customer Support Associate - Remote Work

Job Description:

Health Net is seeking a Customer Support Associate to join our team on a part-time, remote basis in Indianapolis, Indiana. As a Customer Support Associate, you will be responsible for providing exceptional customer service and support to our clients. This role requires a high level of adaptability and dedication in order to effectively address customer inquiries and concerns.

Responsibilities:1. Respond to customer inquiries via phone, email, and chat in a timely and professional manner.2. Troubleshoot and resolve customer issues with empathy and patience.3. Maintain accurate records of all customer interactions and transactions.4. Collaborate with other team members to ensure seamless customer support.5. Provide feedback to management on customer trends and issues.6. Continuously strive for excellence and uphold high standards in all customer interactions.

Requirements:1. 2 years of experience in customer support or a related field.2. Strong analytical skills and the ability to problem-solve effectively.3. Excellent communication skills, both written and verbal.4. Adaptable to changing priorities and customer needs.5. Dedicated to providing exceptional customer service.

Benefits:- Company-provided equipment for remote work- Disability insurance- Vision insurance

Working Environment:At Health Net, we strive for excellence and uphold high standards in all endeavors. Our team is committed to delivering exceptional customer support and creating a positive work environment for all employees.

Equal Opportunity Statement:Health Net is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Deadline to apply: ********

Join our team at Health Net and make a difference in the lives of our customers every day!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.