Woodward's Diversity, Inclusion and Belonging CommitmentAt Woodward, no matter where you are from, your physical appearance, or how you identify, you deserve the opportunity to reach your greatest potential. We are on a journey to achieve this as an organization and want to work closely with our members to set the right path.We humbly acknowledge this will be an imperfect journey. Yet, we are steadfastly committed to embracing the power of diverse people, perspectives, and experiences for our current members, attracting the best talent across our communities, and creating an inclusive and rewarding workplaces for all.Woodward supports our members' wellbeing and regularly benchmarks with other companies in our industry to offer an extensive Total Reward package for this position. Salary will be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Estimated hourly rate: $24.28 (minimum) - $30.34 (midpoint) - $36.39 (maximum)
All members included in cash bonus opportunity.
401(k) match (4.5%)
Annual Woodward stock contribution (5%)
Tuition reimbursement and Training/Professional Development opportunities for all members
12 paid holidays, including floating holidays.
Industry leading medical, dental, and vision Insurance upon date of hire
Vacation / Sick Time / Vacation Buy-up / Short Term Disability / Bereavement leave.
Paid parental leave.
Adoption Assistance
Employee Assistance Program, including mental health benefits.
Member Life & AD&D / Long Term Disability / Member Optional Life
Member referral bonus
Spouse / Child Optional Life / Optional AD&D / Healthcare and Dependent Care Flexible Spending
Voluntary benefits, including: Home / Auto Insurance discounts
Whole Life Insurance / Critical Illness Insurance / Legal Assistance / Military Leave
Are you ready to make your mark? If you're a Customer Support Representative, we have an exciting opportunity for you. Support the process of providing products and services per established policies and procedures to meet quality standards and expectation of the customer in a timely manner. Responsible for the account administration and interfacing with customers at a journeyman level, limited experience, product, and customer knowledge. Includes but is not limited to customer order administration for new sales, repairs and warranty sales and coordination within organization for technical or engineering support and services as required. What You Will Be Doing Process and maintain customer purchase orders, external customer purchase order systems, and electronic data interchange (EDI).
Compiles and generates various customer/sales reports.
Maintain off-line sales systems as required (i.e., Product Master, FACT)
Responds to customer pricing requests per established price list.
Interacts with other departments as required (order status, delivery updates, warranty & quality).
File and maintain documentation.
Interfaces with customers on a day-to-day basis.
Solid understanding of the sales process
What We Are Looking For Solid knowledge of computer systems and software applications.
High level of professional communication and interpersonal skills.
Must work effectively in a team environment.
Able to multi-task, detail-oriented and able to prioritize workload efficiently.
May be required to have multi-lingual language capabilities dependent on customer base or location (verbal and written).
Application window is anticipated to close 30 days from original posting date.This information is provided in compliance with the Colorado Equal Pay for Equal Work Act and is the company's good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons.This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). All applicants must be U.S. Persons within the meaning of the ITAR and EAR, or eligible to obtain all required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce. The ITAR defines a U.S. Person as a U.S. citizen or national, lawful permanent resident (i.e., 'Green Card holder'), or a protected person (e.g., asylee, or refugee).Woodward is an Equal Opportunity EmployerEO/AA/M/F/Disabled/Protected Veterans
