Join Our Team at Princeton Logistics! Position: Customer Support Representative Location: Kutztown, PA (On-Site) Company: Princeton Logistics Looking to make a difference in the logistics industry? Princeton Logistics is hiring a Customer Support Representative to join our Kutztown, PA team. As a key player in our customer service efforts, you'll ensure seamless interactions and top-notch support throughout the logistics journey. Key Responsibilities: Be the go-to person for customer inquiries, offering accurate and timely assistance. Address and resolve issues related to shipments and logistics needs. Collaborate with internal teams to meet customer requests efficiently. Keep customers informed on shipment status and proactively communicate any issues. Maintain detailed records of customer interactions and resolutions. Assist in troubleshooting operational issues to exceed customer expectations. Cultivate strong customer relationships, showcasing our dedication to exceptional service. Qualifications: Preferably hold an Associate's or Bachelor's degree in Business, Communication, or Logistics. Prior experience in customer support or logistics is advantageous. Excellent interpersonal and communication skills. Ability to handle challenges with professionalism and attention to detail. Proficient in Microsoft Office Suite; familiarity with logistics software is a bonus. Proactive mindset and a passion for customer satisfaction. Why Choose Princeton Logistics? Competitive salary with performance-based incentives. Comprehensive health, vision, dental, and life insurance coverage. Opportunities for career advancement and professional growth. Supportive team environment centered on delivering top-tier customer service. To Apply: Submit your resume on our website: