When you join Verizon
Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.
What you'll be doing:
The Incident Management Analyst role is a position providing an opportunity to work in a fast paced collaborative environment defending Verizon from current and future cyber threats. This position plays a critical role in Verizon's enterprise computing defense. Analysts must be agile, willing to learn and teach others, and able to think outside of the box in order to operate effectively in an ever changing threat landscape.
Responsibilities:
Utilizing and adhering to defined workflow and processes driving the Incident Response and mitigation efforts.
Collecting supporting information and/or relevant artifacts in support of Incident Response activities.
Escalating and hands off to team members and leadership based on defined threat and priority determination.
Conducting technical analysis on impacted systems to determine impact, scope, and recovery from active and potential cyber incidents.
Documenting results of cyber threat analysis and subsequent remediation and recovery in an effective and consistent manner.
Executing the Incident Response lifecycle and coordinates remediation activities throughout the Verizon organization and its lines of business as a part of Cyber Incident Handling.
Applying thought leadership to enhance and advance the defensive capabilities of the Threat Management Center (TMC) and its subsequent ability to defend the Verizon Enterprise.
Recommending solutions to optimize both technical and process/procedure aspects of the end to end incident lifecycle.
Writing technical articles for knowledge sharing.
You'll need to have:
Bachelor's degree or four or more years of work experience.
Four or more years of relevant work experience.
Two or more years of Security Operations and/or Incident Handling experience.
Even better if you have one or more of the following:
Bachelor degree.
Related Certification (A+, Network+, Security+, CISSP, GCIH, GCFA, GCFE, GNFA, GREM).
Experience working in a Security Operations Center (SOC) with focus on Computer Network Defense (CND).
Experience with Enterprise Anti-Virus, IDS, Full Packet Capture and Host/Network Forensics Tools.
Knowledge of Networking (including the OSI Model, TCP/IP, DNS, HTTP, SMTP), System Administration, and Security Architecture.
Experience executing various Incident Response Frameworks and Handling Procedures.
Strong knowledge of Operating Systems: Windows, Unix/Linux, and OSX Operating Systems.
Experience and knowledge of cyber risks and threats related to cyber attackers.
Strong communication and presentation skills along with the ability to work in a highly collaborative environment.
Ability to exhibit initiative, follow-up and follow through with commitments.
Strong relationship skills and collaborative style to enable success across multiple partners.
Ability to manage multiple priorities in a dynamic environment.
Effective organizational and technical skills.
Effective verbal and written communication skills.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
Where you'll be working
In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.
Scheduled Weekly Hours
40
Equal Employment Opportunity ****
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
