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Data Entry Clerk
Contract: North Chicago, Illinois, US
Salary: $19.00 Per Hour
Job Code: 355682
End Date: ********
Days Left: 28 days, 2 hours left
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Description:
Role:
The Technician supports the Patient Assistance Program (PAP) through providing initial triaging of patient applications, including data entry and coordination of work through the appropriate channels as determined by established business rules.
Responsibilities:
Completes the intake process of all applications into Customer Relationship Management System (CRM)
Associates and tags all images to the patient, data enters all information including patient demographic information, physician information, drug information, and all relevant application data such as income information, household information and insurance information into the CRM
Conducts initial assessment of application for missing information and completes missing information patient outreach process to obtain data.
Ensure all patient cases are documented in the CRM in accordance with all business rules and policies
Readily assists on special project within job scope to improve reimbursement optimization when requested by management
Manages incoming and outgoing mail
Qualificiations:
High school diploma or equivalent. College or a 2-year Associate Degree is preferred
A minimum of 1-3 years' experience within an office or administrative setting
Exposure to core insurance (Medical and Pharmacy Benefit) knowledge a plus
Strong attention to detail and work independently with minimal direction
High quality customer service skills
Ability to showcase ideas clearly in both written and oral communications
Job Requirement
Data Entry
Customer Service/Patient Support
Documentation
Communication Skills (Written/Verbal)
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Recruiter
Email
Phone
Vishnu Nair
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