You may occasionally be required to travel for business.
Description and Requirements"At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!
We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation!
The DSOM product line includes BMC's industry-leading Digital Services and Operation Management products. We have many interesting SaaS products, in the fields of: Predictive IT service management, Automatic discovery of inventories, intelligent operations management, and more! We continuously grow by adding and implementing the most cutting-edge technologies and investing in Innovation! Our team is a global and versatile group of professionals, and we LOVE to hear our employees' innovative ideas. So, if Innovation is close to your heart - this is the place for you!
You will be part of the Data Science team in Data Service Operations Management (DSOM) BU working on HelixGPT. HelixGPT is a generative AI solution from BMC tuned for IT, HR, enterprise service management (ESM), and operations use cases. The role combines both traditional data science responsibilities and cutting-edge model development. You will be responsible for a wide range of tasks, including data analysis, model building, and communicating findings to stakeholders.
Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Build out prototypes using a variety of cutting-edge technologies and tools.Develop quantitative models using a variety of programs/software to support predictive assessments.Support adoption of Artificial Intelligence (AI) and Machine Learning (ML) solutions.Perform multiple forms of advanced analyses, sustainment, optimization, text analytics, machine learning, parametric and non-parametric statistical models & techniques.Build, test, validate and demonstrate analytical models through various relevant error metrics and calibration techniques.Design algorithms that require several different models/methods to be used in an ensemble.Deploy models into production.To ensure you're set up for success, you will bring the following skillset & experience: 5+ years of experience in Python, Package Managers like pip, condaPrompt writing skills using OpenAI and Open-Source models like Llamma etc.Hands-on experience with LangChain framework and proficiency in integration with OpenAI models and Open-Source models like Llamma, etc.Hands-on Exposure to vector databases, and advanced RAGElastic search proficiency -specifically in "vector search" (Elastic or OpenSearch)Understanding of encoder-decoder model architectures.Knowledge of the latest techniques in the GenAI space such as LORA adaptors, PEFT, quantizationExperience in practical training cycles, GPU usage and inference acceleratorsExperience designing and developing deep learning, machine learning, optimization and statistical models using frameworks like Tensorflow, Keras, PyTorch, MXNetExperience in natural language processing and its applicationWhilst these are nice to have, our team can help you develop in the following skills: Hands-on explore to Knowledge Graphs is a plus.Knowledge of fine tuning LLMs including BERT and GPT based.Familiarity with various algorithms Inverted File Product Quantization (IVFPQ) or Hierarchical Navigable Small Worlds (HNSW) or other relevant algorithmsGreat communication skills, ability to explain predictive analytics to non-technical audienceProficiency in data exploration techniques and toolsSelf-starter and intellectual curiosityOur commitment to you! BMC's culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won't be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, you're unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 3,315,400 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.
The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.
We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.
(Returnship@BMC)
Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship to know more and how to apply.
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