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The AppleCare Business Operations team is looking for a dynamic and motivated candidate for the position of Worldwide Demand Planner. This role is an opportunity for a dedicated individual to apply their eye for business, technical skills, project management skills, and analytical skills to deliver timely and relevant demand forecasts.
The worldwide Demand Planner will manage demand forecasting and planning for a part of the AppleCare business. The candidate needs to be confident in working with cross-functional teams and in using analytics to build and improve forecasting methods. They will be required to analyze large amounts of data, identify significant trends, and adjust to meet an ever-evolving demand landscape. The candidate should also be able to effectively communicate data analysis and forecast impacts to a broad audience of AppleCare internal customers. The candidate should be a creative problem solver, who is passionate about building, maintaining, and driving innovative processes and methods to deliver outstanding customer service.
DescriptionWe make sound planning decisions and support those decisions with analysis and insights backed up with data. As a team, we complete root cause analyses and develop mitigation plans for any unexpected demand changes. You will work with cross-functional team members in Engineering, Procurement, Channels, Readiness, Capacity Planning, and Supply Planning to execute the most cost-effective supply chain solutions for AppleCare. You will play a leadership role in the standardization of deliverables; ensuring adherence to commitments.
Minimum QualificationsBachelor of Science degreeMinimum of 5 years in service, manufacturing, logistics operations or equivalent.Experience in forecasting or planningAdept at merging data from a variety of sources to generate conclusions through analysisExpertise in creating reports and analytics dashboards in TableauProgramming skills in SQL and Python or RPreferred QualificationsMS/MBA in Supply Chain or OperationsExperience with database technologies like Teradata, Oracle and MySQL preferredApple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.
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