Demand Planner- Customer Service

Pioneering in America, from the first mile to the last. This is what drives us!
For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and transportation solutions in the United States. Rail systems must do one thing above all: run. With modern maintenance solutions – from diagnostics to data-based action recommendations, from quick delivery of replacement parts to strategically planned modernization – we ensure your systems' highest reliability and availability: 100% Railability. We are constantly developing new, intelligent mobility solutions that increase the availability of infrastructure for the society, optimize route usage and create a new quality of travel.
Good service means we are there for our partners and customers when they need us – and beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help our customers move the world. 

Position Overview:
Our Customer Service business seeks to hire a Demand Planner to ensure parts availability for locomotive maintenance activities across our business segments. You will collaborate with various partners to develop and implement streamlined materials planning strategies and ensure execution. You will be a vital member of the Supply Chain Management team supporting Maintenance Contracts and Spares, reporting on and analyzing data accurately.

What your day may will look like:
Collaborate with Project Managers, Material Managers, and Engineering to identify unreleased, obsolete, or updated parts. Evaluate the impact on maintenance schedules and develop mitigation plans.
Apply your knowledge of the ERP MRP system (Planning module) to enter forecasted demand, manage planning parameters & oversee the entire process.
Develop a streamlined, low-risk materials planning strategy for assigned business segments. Monitor end-to-end processes to ensure plan execution and secure material availability while improving inventory turnover.
Collaborate with engineering, MRP controllers, order management, material managers, and strategic procurement to address gaps and material shortages.
Track relevant metrics and generate reports, charts, and presentations to monitor end-to-end performance and promote transparency.
Drive process improvement initiatives to increase efficiency and achieve continuous improvement.

To thrive in this role, you have:
Bachelor's degree.  Business, Commercial, Manufacturing, or Engineering Degree preferred.  In lieu of Bachelor's degree, a combination of education and Siemens relevant experience will be considered,
Minimum 3+ years of experience in SCM/Materials Planning,
Proficient in SAP ERP Material Planning Module,
Expertise in data analysis & interpretation as well as attention to detail & accuracy (e.g., Power BI, Tableau, advanced Excel, etc.) or reporting automation initiatives,
Experience in an engineer-to-order manufacturing environment with the ability to manage multiple projects simultaneously, prioritizing tasks and meeting deadlines,
Strongly demonstrated written & verbal communication and interpersonal skills,
Setting you apart would be expertise in SAP ERP implementation or customization projects and/or a super user with experience optimizing the efficiency of the interface between ERP MRP and CMMS.  If you have strong technical knowledge and understanding of procurement, inventory control, and process control and are results-oriented with the ability to plan and deliver against project deadlines, this could be the role for you. 

We would be impressed if you had:
Expertise in SAP ERP implementation or customization projects and/or super user.
Experience optimizing the efficiency of the interface between ERP MRP and CMMS.
Strong technical knowledge and understanding of procurement, inventory control, and process control
Results-orientated with the ability to plan and deliver against project deadlines
Tenacious and assertive driver who escalates internally
Analytical, numerically astute with proven problem-solving abilities
Strong written & oral communication and interpersonal skills.
Ability to lead others to solve complex problems and use sophisticated analytical thinking to exercise judgment and identify innovative solutions
Experience with data analytics tools (e.g. Power BI, Tableau, etc) or reporting automation initiatives

Why you'll love working for Siemens!
Freedom and healthy work-life balance– Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits – starting Day 1!
We believe that each member of our team is accountable for making decisions, solving problems, and taking actions that contribute to long-term impact and financial success.
We do the right thing. We stand for green innovations and meaningful solutions with impact on customers, ecosystem partners, society, and environment. 
We are frontrunners in digitalization and building platforms. Therefore, we are hiring ambitious forward-thinkers who want to have a real impact.
Solve the world's most significant problems – Be part of exciting and innovative projects.
Opportunities to contribute your innovative ideas and get paid for them! Take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning. We operate daily with a growth mindset - that's why Siemens consistently ranks on the Fortune World's Most Admired Companies list!
Employee perks and discounts in addition to our 401k match and generous Paid Time Off!

***Applicants must be legally authorized for employment in the United States without needing current or future employer-sponsored work authorization.***

Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html . 

The salary range for this position in Sacramento, CA $71,900-$108,000.The actual salary/wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, and qualifications.

The salary range for this position in Lexington, NC $65,600-$88,3000.The actual salary/wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, and qualifications.

Join the growing team at our world-class train Customer Service facility in Sacramento, CA or Lexington, NC. Siemens Mobility, Customer Service Division is the North American market leader in passenger locomotives and coaches, and light rail vehicles!

What excited our people about Siemens Mobility Customer Service?
YouTube Siemens Mobility Customer Service
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