Pay: $50,000 - $200,000
GENERAL STATEMENT OF DUTIES: Responsible for maintaining a friendly and professional environment by greeting and acknowledging every customer and co-worker that approaches.
Performs same tasks a retail sales associate with the added responsibility, and benefit, of using design experience and knowledge to handle design customers, qualifying and setting up in-home visits for Gallery Designers.
Job requires being reliable, responsible, and dependable.
Must have attention to detail and be thorough in completing work tasks.
Perform any other duties as directed by management.
EXAMPLES OF WORKED PERFORMED: Answer customers questions about products, prices, availability, and product uses; emphasize product features based on analyses of customer's needs; assist sales associates through motivation and support with gallery documentation and processes; responsible for writing and verifying all special orders written in the gallery to make sure price, finish, fabrics, and trims are correctly specified on order forms; assist customer directly and/or sales associates by expediting special ordering process efficiently and effectively; recommend, select, and help locate or obtain merchandise based on customer needs; knowledge of methods for showing, promoting, and selling products; keep design center organized; ensure catalogs, price books, and fabrics are up to date; assist gallery customers with fabric selections for custom upholstery and finish selections for case good orders; coordinate schedules with Gallery Designers to book in-home visits properly and in the most efficient manner possible; assist designer with preparing for presentation; keep gallery merchandise presentable for customers; use excellent customer relations while demonstrating a high level of sales expertise.
Any other duties as directed by management.
EMPLOYMENT STANDARDS: Background in interior design preferred, either through education or experience.
Ability to lift merchandise of 40 lbs; ability to communicate effectively with team members; positive attitude when working with customers; knowledge of employment and merchandise handling procedures.
PHYSICAL ACTIVITY REQUIREMENTS: To successfully perform the essential functions of the job, an employee must be able to perform the following: Stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening and repetitive motion.
Heavy Work: Lifting up to 40 lbs occasionally, and/or up to 10 lbs occasionally to move objects.
Work Environment: Indoor, climate controlled environment.
Mathis Home promotes and maintains a drug-free work environment.
Mathis Home is an Equal Opportunity Employer.