Job Description
Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales.
•Perform productive in-home consultations including the ability to accurately measure and assess the client's living space.
•Engage the clients in a professional and personable way that demonstrates your personal passion for the product.
•Maintain a professional appearance that represents the Williams Sonoma brand.
•Create and present design plans based on client's needs, style, preferences and living space.
•Follow through on product arrivals and set up with each client to ensure a seamless experience.
•Demonstrate excellent clienteling skills including following up with clients regarding promotions ,new product arrivals etc.
•Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals.
•Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
•Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.
•Efficiently and accurately perform register transactions i.e., sales, returns, and exchanges.
•Assist in implementation and maintenance of visual merchandise presentation, signage and lighting.
•Perform other duties as assigned by management.
•Comply with all Company policies and procedures.
About Us
Our Company
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States.
Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn teen, pottery barn kids, Rejuvenation, Mark & Graham, west elm, or Outward.
These brands are among the best known and most respected in the industry.
We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces.
We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago.
What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate.
Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.