Rivers Agile specializes in building software products for other small- to medium-sized businesses. As a "product company for hire," we form into small teams tasked with the full lifecycle development of a software product. Our engineers are the heart of that. We seek engineers who are lifelong learners, passionate about their craft, and defined by their unique personality, experience, and style. Location: this position requires onsite work 4 days per week (on average) at the Southpointe business park in Canonsburg, PA. Candidates must be local or willing to relocate. Technical skills: 5+ years of experience in desktop engineering, IT operations, or supportProficiency with Microsoft Autopilot and Intune, including the ability to transition from older software (SCCM) and retire itAbility to design, build, support, and improve all aspects of desktop environment managementExperience with building, managing, and testing automated self-service software delivery and computer imaging toolsExperience with vulnerability mitigation, patching, monitoring deployments, and resolving issuesAbility to troubleshoot and resolve second or third level support issuesKnowledge of SCCM, Entra, Active Directory, MDM, hypervisor technologies (Microsoft, VMWare, etc.), VDI solutions (Microsoft, Citrix, etc.) and cloud platforms (Azure, AWS)Other expectations: Bachelor's degree in information science, computer science, a related field, or equivalent experienceDemonstrates accountability to internal and external customers, supporting their needs with maturity and professionalism even when they are frustrated or wrongTakes ownership of their responsibilities and demonstrates integrity, work ethic, professionalism, and diversity in working with othersAdapts to change and ambiguity in a resourceful, positive, and professional mannerApplies technical and industry knowledge to offer creative and relevant solutions to our clientsPackage: salaried position, bonus program, full benefits (medical, dental, vision, supplementary), holidays, paid time off, 401(k) plan, good work-life balance