An employer in the Aliso Viejo area is seeking a Help Desk Specialist. This individual will be working on site, 40 hrs/week. The company is looking for someone with 2+ years in a Help Desk role with strong troubleshooting experience & experience working with password resets/changes, setting up computers, configuring laptops, and other basic troubleshooting duties. Must have experience working with a ticketing system. On a daily basis, this person will be assisting with internal employees. Soft skills are very important for this role.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ******** .
Minimum Requirements5+ years in a Desktop Support or related roleExperience working with a ticketing systemStrong troubleshooting experienceExperience troubleshooting mobile devicesPersonality is important - this candidate will be working with executives on site, as well as supporting internal employees remotely. Must be reliable.Nice to Have Skills & ExperienceBenefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
#J-18808-Ljbffr