In September 2023, we were certified as a "great place to work" from GreatPlaceToWork.com for the 2nd year running! Summary: The Digital Operations Coordinator supports Clarion Events' portfolio of media and digital properties and directly partners with the media sales team to deliver an exceptional customer experience and ensure successful digital advertising campaigns. You will be responsible for managing all deliveries for customers after the sale for media advertisers and serve as internal team support across our digital media products.
The Digital Operations Coordinator will provide a vital support role for the digital operations team. For those looking for fast paced launch into a career of digital operations. You will gain a breathe of knowledge regarding all essential elements of the order entry and fulfillment process as well as expert knowledge of all digital media products. In this role, you will play a supporting role in coordinating the operational aspects of our web and social media marketing campaigns, ensuring smooth implementation, and driving continuous improvement in performance metrics. You must be organized, motivated in your daily routine, and can prioritize and multi-task without losing sight of the end goal. You want everyone who interacts with you to leave with a smile on their face.
If the answer is yes, we'd love to meet you! Essential Functions: Contact advertiser after sale to provide creative materials schedule and best practices documents Manage end-to-end ad operations, from campaign setup to optimization Answer customer questions about material specifications and campaign performance Ensure that ad material is received from customers by assigned deadline and review it to ensure it meets mechanical requirements Partner with internal production teammates to ensure campaigns are running on time and without error Help troubleshoot problems with customer orders Assist with completion of RFPs Collaborate with all central departments including sales, marketing, and content. web analytics tools (e.g., Google Analytics, Looker Studio) to generate reports and insights, providing actionable recommendations for improving website performance and user engagement in roll out and Q&A of new ad products Requirements: in digital marketing operations, campaign management, or related roles, with a strong track record of driving results in a fast-paced environment in web analytics tools (e.g., Google Analytics, Google Ad Manager) and experience in interpreting data to derive actionable insights and inform decision-making in Excel / Google Sheets in Salesforce with social media management platforms (e.g., Meta Business Manager, Hootsuite) and experience in scheduling, publishing, and analyzing social media content across multiple channels understanding of web development technologies (e.g., HTML, CSS, JavaScript) and content management systems (e.g., WordPress) to effectively manage website updates and optimizations Understanding of core digital advertising fundamentals including display, newsletters, audience extension, and lead generation What's in it for me?
Competitive Base Salary Bonus based on challenging but achievable targets 100% remote position or hybrid if preferred Generous PTO & Company-paid Holidays: this includes a day off for your birthday every year, and in 2024 our employees will receive the entire week of July 4th AND the entire last week of the year off. A full benefits package, including medical, dental, vision, voluntary life insurance, HSA (plus employer contribution), and FSA. Basic life, long-term disability & short-term disability are covered at 100%. 401(k) Plan with employer match. Opportunity to travel across the country to attend our shows and meet people from a multitude of different industries. Who is Clarion? Clarion Events North America, which is the US division of Clarion Events UK, and backed by The Blackstone Group has become one of the fastest-growing event companies in the United States, with aggressive growth through both acquisition and launch. We excel in managing and producing trade and consumer events across the United States in 12 diverse sectors such as pop culture (anime), energy, technology, and fire and rescue.
What's it like working here? We strive to provide a culture of transparency, support, and collaboration through clear communication of ideas, processes, and goals. From the top-down, we promote:
Work-life balance – we are flexible with you to allow you to be at your best on the job Leading by example and taking full responsibility for ideas, actions and problem solving Ensuring our employees have all the necessary tools to effectively perform their job Constantly identifying training needs to grow and develop our employees Failing forward faster – try new things, fail & learn, repeat! Equal Employment Clarion Events provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, veteran status, disability, or genetics. In addition to federal law requirements, Clarion Events complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has offices. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
