Figure is an AI Robotics company developing a general purpose humanoid. Our humanoid robot, Figure 02, is designed for commercial tasks and the home. We are based in Sunnyvale, CA and require 5 days/week in-office collaboration. It's time to build. This role will require some travel to customer sites in the U.S. The Director of Commercial Accounts will be responsible for commercial sales and account management. Figure's current commercial strategy is to take very few customers and grow sales into these customers (rather than taking many customers, with few sales per customer). Therefore, the Director of Commercial Accounts must have a deep relationship with and understanding of Figure's few customers to always ensure success with those customers and grow sales over time.
Responsibilities:Responsible for all commercial sales and account managementIncludes deep relationship building with Figure's customersEnsuring customer satisfaction at all timesUnderstanding customer needsOwning all communication with customerAchieving sales quotasResponsible for winning new customers and growing sales into existing customersMust understand highly technical robot development and deployment process and communicate this effectively to customersIncludes bi-weekly formal updates to customers about their respective programsMust be able to negotiate technical, legal, and business terms with customers on a regular basisOccasional travel to customer siteRequirements:10+ years in sales or account management rolesAbility to understand and communicate details of highly technical robotic program to customerMust have presentation skillsAbility to negotiate and be persuasiveBonus Qualifications:Experience with legal contractsExperience with technical negotiationEngineering or robotics backgroundThe US base salary range for this full-time position is between $225,000 - $350,000 annually. The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.
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