Director, Financial Aid, Veterans, And Scholarship Services

Director, Financial Aid, Veterans, and Scholarship ServicesPlease see Special Instructions for more details.
The hiring committee will decide if interviews will be conducted in person at the College or via Zoom.
Travel expenses for first-level interviews are not reimbursed by the College.
Second-level travel reimbursement is only available for eligible candidates.
HR will notify those who are eligible when second-level interviews are scheduled.
Position InformationPosition Title: Director, Financial Aid, Veterans, and Scholarship Services
Department: Financial Aid, Veterans and Scholarship Services
Location: San Marcos
Full or Part Time: Full-Time
Category: Administrative
Hours per week: Exempt Position
Number of Months: 12 month
Work Schedule: Exempt Position
Grade: 68
Salary: $11,496.20 [step 1] – $14,003.80 [step 5].
Step placement may be negotiable dependent upon education and experience.
Administrators that possess earned doctorates from accredited institutions are awarded an annual stipend of $1,842.81.
Salary/Wage Frequency: Monthly
In addition to a competitive compensation structure, Palomar College also offers an extremely generous benefits package.
Insurance fully paid for employees and their eligible dependents: four medical plans, dental HMO, and the vision plan (additional plans are available that require employee buy up/monthly contribution)Vacation, sick leave and 25 paid holidays$80,000 employee term life/accident insurance policy (additional buy up options available)Employee long-term care insuranceEmployee Assistance Plan (EAP) – Confidential free counseling, financial, legal, personal and professional development resources for all members of your householdAdditional buy up options available for other voluntary insurance benefitsThe estimated maximum value of this employer-paid benefits package is approximately $41,360 annually.
Primary FunctionResponsible for performing activities related to directing, planning, administering, and coordinating the District's federal, state, and institutional financial assistance and scholarship programs including Veterans Administration (VA) Educational Benefits; authorizes financial aid packages and assures compliance with federal and state program requirements.
Minimum QualificationsTo be eligible for this position, you must meet and provide evidence of the following minimum qualifications:
Experience: Five years of increasingly responsible financial aid experience in a higher education setting, including two years of management responsibility.Note: For work experience, a "year" is defined as equivalent to 40 hours per week for 12 months.
For supervisory experience, the experience must be at a professional level (i.e.
evaluation and/or discipline of staff).AND Education: A master's degree from an accredited college or university in education, business administration, public administration, or a related field.Only coursework completed at, and degrees awarded by, accredited institutions recognized by the U.S. Department of Education will be considered as satisfying the minimum qualifications.
Coursework and degrees that are completed outside of the United States are required to have transcripts evaluated (evaluation to U.S. equivalency and a course by course analysis) by an appropriate U.S. credentials evaluation service.
Diversity, Equity, Inclusion, Accessibility and Antiracism (DEIAA) StatementPalomar College is committed to diversity, equity, inclusion, accessibility and antiracism (DEIAA).
We are dedicated to empowering students to succeed and are guided by our core values; some of which are the following:
Access – We make education possible for everyone.Diversity, Equity, and Inclusion – We recognize and respect diversity, seek to foster a culture of inclusion and belonging, and strive to address inequities.All positions require cultural competency which includes the sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, sex, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff.
Preferred QualificationsFinancial aid experience at a community college.Experience in administering financial aid through PeopleSoft or other enterprise database system.Experience coordinating workload for faculty personnel (Academic Counselors).Experience coordinating Veterans Educational Benefits Program.Knowledge of California Categorical funding regulations.Licenses and/or CertificatesPossession of a valid California driver's license by time of appointment.
Supervision Received and ExercisedSupervision Received From: Dean of Enrollment Services
Supervision Given: Faculty, supervisory, classified, hourly, and volunteer staff in Financial Aid, Veterans, and Scholarship Services
Duties and ResponsibilitiesEssential responsibilities and duties may include, but are not limited to, the following:
Performs full management activities, subject to management concurrence and in accordance with applicable District policies, which includes: selecting and training new employees; planning, assigning, scheduling, and evaluating completed work; approving overtime/compensatory time; preparing and signing employee performance evaluations; recommending salary reclassifications; responding to grievances and taking appropriate disciplinary action; and performing related supervisory activities.Plans, organizes, directs and controls the District's federal and state financial aid programs, VA program, private, foundation, and institutional grants, scholarships and loan programs; interprets, implements and maintains current knowledge of federal and state laws, codes, regulations and guidelines, and institutional policies.Develops, implements and enforces policies and procedures concerning the operation of the financial aid program, implementing revisions as necessary to comply with changes in federal, state and local laws and codes and institutional policies, procedures and protocols.Manages the compiling, monitoring, evaluating, analyzing, reviewing, and verifying of data related to the District's population of eligible and awarded students, including mandated federal, state, and institutional reporting as required, utilizing applicable integrated database systems and external federal and state software systems.Establishes, implements and manages the financial aid computer information system used in student needs analysis, awards, records maintenance, and communication with students through student email and eServices; oversees the resolution of problems with Information Services personnel.Develops the Financial Aid, Veterans, and Scholarship Services budgets and manages financial resources consistent with District policy and sound financial management principles; allocates and reallocates scarce resources among competing requests for funds; evaluates, approves, and processes department expenditure requests.Manages and monitors status of program funds and office operational funds; prepares budgets and disbursement program guidelines; monitors accounts for proper expenditure of financial aid and District and categorical operational funds.Plans, manages, directs and controls the District's and Foundation scholarship programs to assure awarding and disbursement of scholarships consistent with applicable requirements.Reviews correspondence from students with special circumstances and resolves as appropriate, serving as the final administrative decision-maker; conducts student appeals as appropriate; forwards unresolved appeals to the Student Program Eligibility Appeals Committee; determines proper courses of action as final appeals for financial aid awards.Coordinates and integrates department operations with other District departments to ensure accurate and current data and to achieve efficient, effective and timely processing and service to students.Prepares a variety of complex statistical and narrative reports; oversees the maintenance of accurate financial aid records and files.Provides second- or third-level investigation and responses to student grievances.Serves as a liaison to students, parents, District administration, federal and state agencies, other colleges and universities, and/or other interested parties regarding financial aid matters.Manages the dissemination of information regarding financial aid and scholarship application processes to feeder high schools as appropriate; directs and oversees the creation and dissemination of student financial and scholarship information, notices, publications and other information.Coordinates with District outreach for activities related to financial aid and scholarships.Attends a variety of meetings, workshops, and conferences; represents the District locally, regionally, at the state level, and nationally to other educational institutions, community organizations and agencies.Marginal Functions:Participates in/on a variety of committees, task forces, boards, meetings, and/or other related groups in order to receive and/or convey information.Participates in shared governance through service on planning and/or operations committees and task forces.Performs related duties and responsibilities as required.Knowledge, Skills, AbilitiesKnowledge of: Applicable federal, state, and local codes, laws and regulations, including those pertinent to financial aid.Managerial principles and practices.Automated financial aid software systems.Fundamental accounting and fiscal reporting procedures and practices.Federal Internal Revenue Services (IRS) laws and regulations.Personal and financial challenges of economically disadvantaged students.Financial aid needs analyses.Financial and statistical analysis techniques.Private and institutional scholarship programs.Research techniques and methods.Basic auditing principles and practices.Budgeting principles and practices.Public relations principles, including the use of tact, patience and diplomacy.Higher education organization, operations, policies, and objectives as relevant to assigned areas of responsibility.Skill in: Managing federally- and state-regulated programs.Managing, supervising, training, and directing staff.Providing leadership, support, and assistance associated with financial aid issues.Utilizing a computer and software systems relevant to assignment.Analyzing and troubleshooting difficult situations accurately and adopting effective courses of action.Establishing and maintaining effective working relationships with those contacted in the course of work.Developing and maintaining department budgets.Interpreting complex data and information.Reading, interpreting, applying and explaining rules, regulations, laws, codes, policies and procedures.Communicating clearly and concisely, both orally and in writing.Mediating difficult and/or hostile situations.Effectively responding to situations/incidents using sound judgment and decision-making skills.Developing and analyzing budgets.Directing, organizing, coordinating, and administering a variety of financial aid programs.Investigating and resolving grievances.Preparing reports by compiling and organizing data from a variety of sources.Maintaining accurate and complete records.Maintaining confidentiality and exercising discretion.Working ConditionsEnvironmental Conditions: Office environment; exposure to computer screens, noise and electrical energy; extensive contact with faculty, staff, and students.
Physical Conditions: Essential and marginal functions require maintaining physical condition necessary for ambulating for extended periods of time and performing required duties.
Must be able to travel between District and other locations.
Terms of EmploymentThe person selected for hire will be required to complete the following pre-employment requirements: live scan/fingerprinting, official transcript(s), and TB risk assessment.
Other pre-employment requirements may be required depending on the position (i.e.
certifications or licenses; see applicable job posting section for details).
Successful completion of all pre-employment requirements is mandatory to be eligible for employment.This is a full-time, 12 months per year educational administrator position.Open DateOpen Date 01/07/2025
Close DateClose Date 02/04/2025
Open Until FilledNo
Posting NumberPosting Number P0939P
Supplemental QuestionsRequired fields are indicated with an asterisk (*).
* Palomar College is committed to antiracism.
If you are selected for this position, how will you commit to antiracism in your new role?(Open Ended Question)
* How did you hear about this employment opportunity?ACCCA.orgCalJOBSCCC RegistryChronicleVitae.com (Chronicle of Higher Education)Colleague/Friend/RelativeCraigsListDSPSjobs.comEdJoinHandshakeHigherEdJobs.comHuman Resources at Palomar CollegeIndeed.comindian-affairs.orgJob FairMilitaryJob.comOther SourcePalomar College websiteSan Diego LGBT Job Board (http://www.gsdba.org/pages/Jobs)SDBCjobs.comVista Chamber
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