PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.
As Director, Pricing Strategy, you will be responsible for developing and driving company pricing strategy for PagerDuty GTM Teams. Read on to see the impact you can make here at PagerDuty!
You will report to the VP, Pricing and play a key role in enabling the company's rapid growth, helping to extend the PagerDuty Operations Cloud and expand our routes-to-market.
You will support Sales and Customer Success leaders in optimizing pricing and packaging for all transaction types, customer segments and routes to market.
You will work with the Pricing Team to develop, document and execute scalable pricing programs, policies and practices for operationalizing our pricing framework across regions, channels and key business segments.
You will partner closely with senior executives and leaders across product management, engineering, finance, sales, marketing, business applications and other teams to craft PagerDuty's pricing and discount strategy and operations for innovation, growth, profitability and market leadership.
Key Responsibilities:Design frameworks for effective and scalable discount management, including people, process and system implicationsResearch market, emerging trends, industry/competitive pricing and recommend price actionsDevelop pricing optimization roadmaps aligned with market opportunity, product strategy and profitability goalsDrive cross-functional project management, data analysis and modeling for assessing options, impact and actionable recommendationsTranslate strategy into execution with actionable plansDevelop and deliver sales enablement collateralWork with sales team to provide guidance on deal structure on large or non-standard opportunitiesProvide tools to simplify enablementMonitor KPIs, develop reporting and lead monthly and quarterly review cycles.Advise on system requirements to support pricing frameworkAnalyze our business, identify improvement opportunities, and develop actionable plans in collaboration with other teams across the companyEffectively communicate strategy and recommendations verbally and through written narrativesBecome an expert in PagerDuty's business with a deep understanding of our products, the markets we serve and competitors we faceBring your experience and insights to positively influence decision makingHelp to develop and drive culture for a team of product and pricing professionalsBasic Qualifications:You have 8+ years work experience at a top-tier consulting firm, pricing, marketing, finance or corporate strategy function and track record of high performanceYou have 3+ years work experience with SaaS subscription monetization strategies, pricing principles, building business models, GTM strategies, partner programs, FedRamp pricingYou have a strong understanding of how to effectively price for various partner types and government programsYou possess strong analytical and financial abilities and have prior experience managing strategic initiatives with minimum supervisionYou are a strong communicator, able to convey complex ideas in a clear, concise manner (verbally and in writing) with comfort across business and technical discussionsYou are an entrepreneurial self-starter who takes initiative in a fast-paced, innovative high-growth environment, with the ability to collaborate cross-functionally, build consensus and influence others.Preferred Qualifications:You have a good working knowledge of the Software / SaaS industry, ideally with domain exposure to DevOps, IT Ops or infrastructure software and ability to ramp quickly in new technology areasYou excel in areas of strategy development, business analysis and financial modeling, problem solving and project managementYou hold an MBA degree from a world-class institution and Bachelor's degree with strong academic performance**This role is expected to come into our San Francisco office 1 day/week, so you can thrive in your new role and fully embrace being a Dutonian!** **The base salary range for this position is 179,000 - 289,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process**
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