Description
Job Description
The director role entails significant leadership responsibilities in executing all business functions. Directors are accountable for leading various aspects of our business, including but not limited to Operations, Culinary Operations, Food Safety, Food Quality, Development and Training, Standards Evaluation, Financial Return, Sales and Brand Growth, Talent Management, Labor and Food Cost Control, Team Development, Productivity, Stewardship, Guest Experience, and fostering a growth mindset and caring culture.
They are responsible for overseeing both the long-term business and team growth, as well as the day-to-day operations of a quick service restaurant. This involves ensuring adherence to company standards in all operational areas such as production, preparation, customer relations, restaurant maintenance, repair, and inventory management. Directors also handle team management, recruiting, financial accountability, and ensuring the delivery of high-quality products and services to customers.
Directors primarily focus on leading and executing operational schedules and functions to meet food safety, quality, guest experience, and hospitality standards. They also act as champions in their respective functional areas, setting and surpassing goals in key performance areas while mentoring and coaching their teams to achieve top 20% chain performance, a food safety score of 1, and above-market average performance metrics.
Applicants for this position should possess excellent time management, communication, planning, execution, and problem-solving skills. Prior leadership experience is required, and the minimum age requirement is 21+ years old. Directors work closely with the Chick-fil-A Operator, striving to exceed goals, develop teams, solve challenges, and provide critical advice and recommendations.
Key to the success of the business, the director position requires full-time commitment, flexibility in working hours to meet operational demands, and working from open to close. Candidates should have at least five (5) years of leadership experience in business or a related industry, along with strong leadership, people management, and team-building skills. Proficiency in English is essential, and knowledge of additional languages such as Spanish or others is preferred. While a high school diploma is preferred, a bachelor's degree or higher education is an asset.
Though this job posting is for a Director level position in the restaurant, we may determine that applicants would be a better fit for leadership roles including but not limited to Team Leader, Operations Manager, Directors or Executive Director.
Requirements:
5 years of leadership experience in a business or related industry
Proficiency in english
High school diploma or equivalent.
Flexible working schedules.
Preferences:
Bilingual
Bachelor's or Master degree.
Strong leadership experience, team building and people skills.
What We offer:
Flexible Schedules
Opportunities for growth and movement into higher levels of leadership
Fun team outings
Health Insurance options with employer contribution
Simple IRA with company match
PTO
Free food.
Requirements
Must be eligible to work in the United States
Must have a source of reliable transportation
Ability to handle all equipment, pans, pots, navigating shelving both high and low
Reading, writing, and basic math and verbal communication skills required
Works in hot, noisy and fast paced environment
Mobility required during shifts
Must work well under pressure
Must be able to respond to changes or edits to orders quickly and efficiently
Must have 5 years of leadership experience
Must be 21 years or older.
College degree's preferred
Company Information
Chick-fil-A Rivers Avenue is located in North Charleston, directly across from Northwoods Mall. Fulfilling over 2500 guests daily to those who live and work in North Charleston and the surrounding areas, we strive to provide a REMARKABLE experience for every guest. Chad Burn is the Owner/Operator and has a 15-year track record of successful restaurant operations leadership with Chick-fil-A. We strive to be a place of growth and to be a place of "Remarkable People Impacting Remarkable People".
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