ESSENTIAL FUNCTIONS
Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Oversee IT operations and supervise systems and IT staff
Deploy strategy as it relates to the organization's IT infrastructure (computer and information systems, security, communication systems)
Implement the direction for the strategic development and support for the respective programs/applications
Communicate and assess needs and implementation of strategies to link practice guidelines to practice-based electronic medical records systems, including recommendations on future direction for health care informatics within the organization
Ensure smooth delivery and operation of IT services by monitoring systems performance
Develop and communicate processes and standards for selection, implementation, and support systems
Provide strategic oversight of the IT/EHR support team who manage and implement the day-to-day tracking of area specific content and integrated development of project milestones in every phase
Ensures quality and timeliness of final deliverable achieved by the department
Maintain ongoing communications and collaboration with the providers, CIO, CEO and operational leaders within IMS including timeline, sequencing, and operational readiness approach
Manage relationships with vendor resources for their respective programs/applications
Manage EHR/PM system upgrades and hotfixes
Oversee Interface management
Data base build, modification, and management
Ongoing build and customization
Drive EHR-related best practice project management methodologies for EHR adoption
Perform specialized, integrated, information system analysis, design, test for implementation(s)
Complete system design for implementation and optimization of EHR modules
Supports go-live, ongoing maintenance and enhancements
MIPS/ MACRA/ Meaningful Use data quality and yearly attestation
Analyze data within the EMR to assist staff and providers in UDS, HEDIS, PCMH, and other compliance programs and standards
Manage and maintain all third-party applications (ex. Dragon, Lab interfaces, EDI services etc.)
Create, utilize and implement customized training curriculum to train and instruct the physician's office staff on the use the features of the electronic practice management and electronic medical records software effectively
Supports integration and architecture requirements for affiliated medical health information exchange (HIE)
NONESSENTIAL FUNCTIONS
Provide leadership, support and management for team leads and project resources
Identify and foster talent in all team members Attend and actively participate in inter and intra departmental meetings, as requested
Knowledge on how to customize EHR templates and create documents with document builder software
Extensive knowledge on medical record, HIPAA, and security laws
Creating and managing provider, technician and nursing schedule
Constant analysis of schedule productivity Directly and remotely support the physicians and physician office staff in the use of the software
Perform other duties as assigned Hours may vary and be outside of normal office hours depending on business needs
MINIMUM JOB REQUIREMENTS
Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field
8+ years of experience working in IT operations, supervising technology teams, and overseeing large information technology projects
Excellent understanding of computer systems, security, network and systems administration, databases and data storage systems, and telecommunication systems
Knowledge of practice management and training development
Experience in staff training and development; implementing or training in practice management systems, desired
Strong background in various physician practice management systems
Excellent computer skills in a Microsoft Windows environment
Citrix, MS Exchange, and knowledge of IT hardware required
Athena experience preferred
Strong interpersonal skills and ability to effectively communicate with teams across the entire organization
Excellent leadership and decision-making skills
Strong knowledge of project management principals
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