Career Opportunities: Director of Continuous Improvement (92631)Requisition ID92631-Posted - Country (1) - Location (1) - Function (1) - Job Type (1)
Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry' largest network of experts, Freeman's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter.
SummaryAs Director of Continuous Improvement, you'll be an instrumental part of the regional Event and Exhibit Services team which is responsible for executing operational requirements for events at branches within the geographic region. Reporting to the EVP of Operations, this is a highly visible role where you'll need to use your lean manufacturing, analytical skills, project management experience, and expertise in operational transformation to execute strategy and continuous improvement projects across the region.This role will support and lead efforts around identifying, planning, developing and implementing quality and continuous improvement practices that deliver improved service, lower costs, improved quality, and ensuring reliability/consistency, with scalability to other regional branches.
This position will support our Event & Exhibit Services team. The position follows an in-person schedule working full-time in-office and/or show-site based out of Chicago, IL.
Lead and/or support priority projects (that drive cost efficiency, operational efficiency, better customer service, and/or better controls) as outlined by the business. As priorities are completed, aid in the identification of new projects to add to the pipelineScope and manage projects day-to-dayOwn key stakeholder relationships (including cross-functional)Develop knowledge and understanding of risks and dependencies to be able to assess the impact of issues and make useful recommendations to impacted stakeholdersPartner with various project managers and key stakeholders to develop an agreed engagement and escalation process; include risks and issues where dependencies have been identifiedAnalyzes existing processes, procedures, and methods to ensure and promote effective business and systems operations through standardization, improvement, simplification, discontinuance, or other possible methodsPerforms evaluations and experiments and collects data to support changes in products/processWrites experience reports detailing experimental design, results, and conclusions, and presents them to appropriate departments and management for review and commentsDesign and develop processes to optimize efficient process flow, reduce process or product variability and costs, improve process capability, and improve employee safetyPlan, lead, and oversee the activities related to the analysis, design, implementation, execution, and operational management of the projectsDevelop Key Performance Indicators and business process which will support sustaining improvements into the futureEnsure that process techniques are in alignment with the corporate goals and quality policyOther duties as assignedEducation & ExperienceLean and/or Six Sigma trained (Black Belt)Bachelor's Degree in engineering or related fieldMinimum 5 years CI and/or Quality experience of applying problem-solving methodology in work environmentProficient at using problem-solving (Lean Six Sigma) tools (see skills)Strong math/computational skills (analytical problem solving)Highly organized, detail oriented, and accurateSelf-starter with ability to work autonomously and within team structuresAbility to influence, inspire, and motivate other personnel including when no direct reporting relationship existsTravel RequirementsTravel 50% to 75%
What We OfferFreeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
Tuition ReimbursementLife, Accident and DisabilityRetirement with Company MatchPaid Time OffDiversity CommitmentAt Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
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