For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most.
We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.
Our Contract Management team is currently seeking a Director of Contract Management in our Worcester, MA location in a hybrid work arrangement.
This is a full time, exempt role.
POSITION OVERVIEW:
The successful candidate will work closely with sourcing professionals, leaders across business lines, contract management leaders, and the Office of the General Counsel (OGC) to draft and negotiate commercial contracts as an integral part of Hanover's Strategic Sourcing team.
Under the leadership of the AVP, Contact Management Lead, the individual will help improve and streamline the contracting process for a variety of commercial agreements, including Master Services Agreements, Trial Service Agreements, PO Terms and Conditions, SaaS and license agreements, and other specialized contractual documents.
Insurance experience is not required, but a desire and ability to develop a solid understanding of the company's operations and priorities to complement the effectiveness of the role is expected.
IN THIS ROLE, YOU WILL: Draft, review, and negotiate a variety of commercial agreements focused on the appropriate risk calibration and an emphasis on timely completion.
Collaborate with AVP, Contract Management Lead and the OGC to update contract templates to optimize the contract cycle time.
Assist in the improvement of playbooks, standard operating procedures, and associated contract documents for the Strategic Sourcing team.
Advise on the continuous improvement program in collaboration with AVP, Contract Management Lead and the OGC to fine-tune escalations and risk thresholds to improve both the efficiency and quality of contracting support.
Demonstrate thought leadership and initiative and be able to work efficiently, effectively, and collaboratively while managing multiple deadlines.
Contribute to developing and maintaining ongoing relationships, credibility, and accountability with leaders across the organization and the business units served.
Support supplier management activities as required.
Engage in information-gathering discussions with sourcing professionals and responsible business partners to provide advice regarding complex contractual risk issues requiring business decisions.
Effectively review and negotiate the necessary volume of agreements to meet the Strategic Sourcing and business teams' goals.
Assist and supports the evolution of playbooks, standard operating procedures, and supporting contracting documents.
Assist in streamlining the contract lifecycle to support the goals of the Strategic Sourcing team.
WHAT YOU NEED TO APPLY:Bachelor's degree (Juris Doctorate a plus) required with 6+ years' experience in document and contract review of commercial contracts (or JD + 3 years' experience).
Able to efficiently review, negotiate, and drive to completion a substantial number of commercial contracts Able to engineer new processes.
Integrates and balances big-picture concerns with day-to-day activities.
Knows how to accomplish and resolve matters through formal organizational channels and through informal networks.
Capable of practically applying technical expertise to real business problems and opportunities.
Continues to develop in-depth knowledge and functional expertise in select professional disciplines.
Surfaces problems and issues before projects become derailed.
Addresses business partner needs by involving the right people and resources at the right time, understanding the ultimate objectives, being responsive, and developing more creative solutions.
Excellent written and oral communication, contract drafting and editing, and negotiation skills.
Strong analytical ability, critical and strategic thinking skills, attention to detail, and project management skills to ensure appropriate execution.
Demonstrates The Hanover's core values of collaboration, accountability, respect, and empowerment.
Experience with property and casualty independent agency channel distribution matters, or a demonstrated capability to develop an expertise in comparable topics is a significant plus.
CAREER DEVELOPMENT:
It's not just a job, it's a career, and we are here to support you every step of the way.
We want you to be successful and fulfilled.
Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you - at every level - to grow and develop.
BENEFITS:
We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life.
At The Hanover, you'll enjoy what you do and have the support you need to succeed.
Benefits include: Medical, dental, vision, life, and disability insurance 401K with a company match Tuition reimbursement PTO Company paid holidays Flexible work arrangements Cultural Awareness Day in support of IDE On-site medical/wellness center (Worcester only) Click here for the full list of Benefits EEO statement:
The Hanover values diversity in the workplace and among our customers.
The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law."
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities.
Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: ****** and include the link of the job posting in which you are interested.
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Other details Pay Type Salary Required Education Bachelor's Degree
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