Director Of Ecommerce

We are seeking a dynamic Director of eCommerce to lead and innovate across our digital ecosystem. This role will drive our eCommerce strategy, manage digital product development, optimize UX, enhance digital merchandising, and coordinate with engineering teams to create a seamless, engaging, and optimized online shopping experience. The ideal candidate is customer-focused, data-driven, and brings a wealth of experience in managing cross-functional teams. Thuma's Headquarters is based in the historic Presidio neighborhood of San Francisco.This role can be based in San Francisco or remote. In recognition of the personal and professional benefits that team members gain from time spent together in person, we organize a range of events throughout each year designed to bring our entire team together! Key Responsibilities:Strategy & Leadership:Develop and execute the eCommerce strategy in collaboration with the SVP of Digital to elevate our online brand experience and increase core web KPIsLead and mentor a team across Digital Product, Digital Merchandising, UX and Engineering, fostering a collaborative and results-driven environmentStay abreast of eCommerce trends, consumer behaviors, vendors and competitive landscape to identify and implement growth opportunitiesManage end-to-end delivery of our core eCom initiativesUX & Digital Product Management:Oversee user experience design and product roadmaps to deliver intuitive, engaging, and seamless premium shopping experiencesCollaborate with stakeholders such as Brand, Creative & Product to prioritize feature development and ensure alignment with customer needs and business goalsLead Conversion Rate Optimization (CRO) by leveraging competitive research, testing methods such as A/B & multi-variant testing and data-driven insights to refine digital touch pointsDigital Merchandising:Implement merchandising strategies that elevate the Thuma brand and enhance product discoverability and encourage conversionPartner with merchandising and marketing teams to curate and optimize our growing product assortments, navigation & product listing pages, landing pages and product detail pagesUtilize analytics to monitor product performance and continuously optimize digital merchandising tactics across Navigation, PLP, PDP, On-site Search & Home-and Landing PagesEngineering & Technical Oversight:Oversee the engineering function to ensure that platform performance, security, and scalability meet business requirementsCollaborate with internal and external development teams to maintain and improve eCommerce infrastructure and integrationsDrive initiatives to implement new technologies and enhance site functionality for a best-in-class digital experienceOversee web operations and work closely with operations & customer experience to ensure great experiences from pre to post-purchaseData-Driven Optimization:Leverage analytics tools to monitor KPIs, conduct funnel analysis, and identify areas for improvement across the digital customer journeyImplement and refine CRO, and personalization strategies to boost traffic, AOV and conversionPrepare and share performance reports to leadership, providing clear insights and recommendations for future initiativesThis Might Describe You:A strategic thinker who thrives at the intersection of creativity, data, and technologyA natural leader with a collaborative mindset, adept at managing cross-functional teamsPassionate about creating exceptional customer experiences through seamless digital touch pointsAn analytical problem-solver who is constantly seeking innovative solutions to complex challengesEnthusiastic about staying ahead of eCommerce trends and emerging technologiesWhat You'll Need:Bachelor's degree in Business, Marketing, Computer Science, or a related field (MBA preferred)7+ years of direct experience in eCommerce with a focus on Digital Merchandising, Digital product management, UX, and engineering at an eCom/DTC brand4+ years of eCom leadership experience overseeing various eCommerce teams such as Digital Product, UX, Digital Merchandising & Engineering, leading the end to end execution of roadmaps (new features & architecture) & execution of new product launchesProven track record of leading and scaling eCommerce teams in a high-growth environmentStrong understanding of digital product management, including experience with agile methodologiesExcellent analytical skills with experience in data-driven decision-makingFamiliarity with eCommerce platforms, CMS, analytics tools, and A/B testing methodologiesExceptional communication, leadership, and project management skills$180,000 - $200,000 a year
Thuma provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Thuma factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Thuma leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Thuma reserves the right to modify this information at any time, subject to applicable law. Why Join Us Equity/401k:Participation in employee stock option plan and our 401k program where we will match up to 6% of your contributions Benefits:Comprehensive medical, dental + vision coverage options with generous employer contributions Extras:12 weeks of paid parental leave and company sponsored membership at One Medical Dream Setup:MacBook Air, Airpod Pros, Magic Mouse, Magic Keyboard, Display Screen Flex Time:Run errands as needed, just get your stuff done Flexible PTO:We believe healthy, happy, relaxed people do better work Hybrid: Flexibility to work between your home and our office with everything you need to be successful in both Employee Discount:We provide an employee discount of 40% off all Thuma products Cell Phone Stipend:$100 per month to recognize that you will use your cell phone for work related things Commute Reimbursement:Up to $150 per month for your commute to our office Room Upgrade:A complimentary product credit when you start, worth up to $2,000 Who We Are Thuma is a bedroom lifestyle brand, offering customers Bed Time essentials and amenities designed to celebrate life's simple pleasures through thoughtful elevated design, quality craftsmanship, and modern convenience. We recognize that people come with a wealth of knowledge and are talented beyond the scope of a functional role. If this sounds like you, we encourage you to apply even if your experience doesn't precisely match our job description. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn. Thuma is dedicated to going above and beyond to bring people with diverse perspectives and unique experiences together to do great work. We strive to create a sense of belonging by creating an inclusive culture where everyone can be their authentic self and by treating each and every team member with kindness, equity, and respect, always.

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