Director Of Engineering, Network Operations

Director of Engineering, Network Operations Austin, Texas
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our growing, inclusive team is expanding as we connect more cities and people.
The application window will be open until at least July 23, 2024. This opportunity will remain online based on business needs which may be before or after the specified date. At GFiber, our Network Infrastructure and Engineering team is responsible for creating the most advanced and innovative network for our customers. As a team, we're curious, forward-thinking, embracing change, and new technologies as we build with the future state in mind. We focus on delivering what's next as a team.
Role Description As the Director of Engineering, Network Operations, you will oversee the design, implementation, deployment, and performance of GFiber's network and Network Infrastructure and Engineering team. As a team leader, you will inspire by sharing your personal experience in architecting and implementing new technologies, such as organic and vendor-related AI/ML development, to demonstrate value and encourage the team to stay up to date on current trends. Success in this role will require combining operational (e.g., managing the P&L, budget, CapEx, vendor relationships, and team leadership) and technical (e.g., demonstrating the ROI on AI/ML solutions, end-to-end network management) experiences to create and implement the strategic, long-term vision for GFiber.
In this role, you'll: Strategic Planning and LeadershipDevelop and implement a 15-year strategic vision for GFiber's network infrastructure and millimeter wave wireless networks.Lead, mentor, and manage a team of network engineers, network operations center, and technical staff.Align network engineering initiatives with business objectives including network health, futureproof designs, and augmented AI/ML network management efforts.Work with our vendors and labs to deliver a best-in-class network architecture and performance.Combine vendor and homegrown AI/ML solutions to drive a 0-defect network environment.Network Design and ImplementationOversee scalable, reliable, and secure network architectures.Integrate new technologies and services into the network.Lead the planning, expansion, and updates of our execution of our network.Design an end-to-end network supporting visibility into outages and degraded service.Manage and analyze network performance metrics, reporting on performance, capacity, risk mitigation, and utilization then implementing changes and improvements when necessary.Operations and MaintenanceEnsure the network operates efficiently and reliably, meeting or exceeding industry standards and SLAs.Develop and enforce policies for network management, including monitoring, troubleshooting, and incident response.Oversee the maintenance of network hardware and software, ensuring regular updates and patches.Work closely with the Field Operations teams to ensure high levels of quality assurance relating to network change management and maintenance.Security and ComplianceImplement robust network security measures including conducting regular security audits and risk assessments.Ensure compliance with industry regulations and standards.Vendor and Partner ManagementManage relationships with network equipment vendors, service providers, and technology partners.Negotiate contracts and service agreements to ensure cost-effective and high-quality solutions.Evaluate and choose third-party services and products to enhance network capabilities.Budgeting and Resource ManagementDevelop and manage the Network Engineering budget, optimizing for costs without compromising quality.Allocate resources effectively to meet project deadlines and operational requirements.Identify opportunities for cost savings and efficiency improvements.At a minimum we'd like you to have: Bachelor's degree in Computer Science, Electrical Engineering, or equivalent practical experience.14 years of experience in network engineering, with at least 5 years in a senior leadership position.Experience strategically implementing AI and ML solutions to increase network security, efficiency, and future state solutions, while communicating their ROI.Experience with ISP and telecommunications network architectures, protocols, technologies, security principles, and best practices.Experience with multiple large-scale network designs, implementations, and operations.Experience with budgeting, resource allocation, and vendor management.It's preferred if you have: A Masters or PhD or advanced degree in a related field.Certification in relevant network technologies (e.g., CCIE, JNCIE).Experience working with network automation, orchestration tools, network security, and modern security protocols to defend our consumers and network from cyber threats.Experience with cloud networking and virtualization technologies.Knowledge of regulatory compliance requirements in the telecommunications industry.The US base salary range for this full-time position is $246,000 - $338,000 + bonus + cash award + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.
Apply nowResume/CV* .pdf, .doc, or .docx only. Attachments must not exceed 10MB.
LinkedIn Profile
Are you currently or were you previously a GFiber employee, and/or did you support GFiber as a temp or vendor?*
Please select all applicable employment types. If you are a current GFiber full-time employee, please apply through the internal job board at go/gfiber-jobs.
Former Employee Temp Vendor None
Are you currently or were you previously an Alphabet employee, and/or did you support Alphabet as a temp, vendor, contractor (TVC) or intern (not including GFiber)?*
Current Employee Former Employee TVC Intern None
Work Authorization*
I am authorized to work for any employer in the country in which this position is based. I require, or in the future will require, GFiber's sponsorship to obtain work authorization in the country in which this position is based. My status to work in the country in which this position is based is unknown.
Please review and acknowledge our Candidate Privacy Policy linked below:* I understand that the information I submit as part of my job application will be used in accordance with Google's Applicant and Candidate Privacy Policy . I consent to the processing of my information as described in that policy including that, in limited circumstances, Google may share my contact information with trusted third parties, to assist in certain phases of the hiring process (such as conducting background checks).
Do you have 14 years of experience in network engineering, with at least 5 years in a senior leadership position?*
Yes No
Do you have experience strategically implementing AI and ML solutions to increase network security, efficiency, and future state solutions, while communicating their ROI to senior leadership?*
Yes No
Do you have experience with ISP and telecommunications network architectures, protocols, technologies, security principles, and best practices?*
Yes No
Do you have experience with multiple large-scale network designs, implementations, and operations?*
Yes No
Do you have experience with budgeting, resource allocation, and vendor management?*
Yes No
What is the largest team you have managed before in the past (including vendors)?*
******** +
Voluntary Self-IdentificationAt GFiber, we value belonging and believe in fostering an environment where a diversity of perspectives can thrive. This core value is the North Star of our business and critical to our success. This voluntary self-identification form contains questions that help us comply with our legal obligations, where applicable, and assists us with our voluntary diversity efforts. Your responses will be kept for future applications and you can change them at any time. Please click here to learn more about our Equal Opportunities.
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

#J-18808-Ljbffr