Tech Director
Position Summary
The Tech Director role is a professional who guides and encourages a group of people, and typically manages a department or group. The Tech Director role provides guidance and leads a group of Managers and team members in a particular area of an organization. A Tech Director will typically drive budgetary and strategic decisions for a department, working closely with the Vice President to ensure enterprise alignment. Some common responsibilities for the Tech Director role include defining or shaping guidelines, policies, and procedures to be used across the Technology organization, planning and coordinating Technology-wide efforts (projects, programs, and cross-team efforts), and evaluating and developing strategies. The Tech Director is a senior-level management position.
About The Team
Reporting to the Vice President of Enterprise Technology Operations, this senior level role is responsible for defining and supporting Clayton team members operational end user needs. This includes responsible for the Service Desk, End User Support and Enterprise Technology Operations Portfolio Management. This role will be involved in both operational support and project activities. The Director will encounter issues of high complexity as well as efforts that require in-depth knowledge across multiple technical areas and business lines.
The Director will operate within Enterprise Technology Operations (a division of Clayton Technology) but acts on behalf of the overall enterprise to drive maturity in the operational support of Clayton team members. This role includes 3 direct reports and a broader team of 35 people.
Primary Responsibilities
Ensuring strategic alignment of activities at the Department level
Defining and implementing Strategic Tech Initiatives as defined through Tech Leadership activities (TechOps, Directors, Senior Leaders, and Tech Leadership Team)
Develop team morale across multiple departments through encouragement, coaching, and collaboration.
Serve as a chief communicator, particularly with team members reporting directly to you but also across multiple teams within or across departments.
Drive capacity planning activities to ensure the right roles are in the right place at the right time to ensure projects and broader programs succeed.
Implementing and executing projects, activities, tasks, and plans
Develop strategic roadmaps or tactical plans for upcoming work covering two to three years, with a focus on delivery in the near-term
Manage portions of budgets that are relevant to your department or team.
Setting goals for a team and monitoring progress
Fostering positive relationships with your team members, peers, and other teams that support or interact with your team.
Inspiring team members and motivating them to reach individual and team goals.
Providing feedback or performance reviews to encourage future growth, playing a key role in promotion decisions.
Celebrating team successes
Development of department budgets, and overseeing the budget for a team or department
Supporting the hiring, interviewing and training processes for Managers and Leads within the team
Using strategic planning to create business and productivity goals for your team, area, or department
Manage contractors and vendor relationships associated with contract labor
Primary Qualifications
8 to 10 years of experience in the direct field of responsibility or similar experience
5 to 7 years of previous management experience
Strong communication skills, both written and verbal
Ability to develop plans and define tasks needed to complete projects or defined activities (e.g., upgrade a system; test a suite of releases; etc.)
Desired Skills
Project Management
Financial Acumen
Analysis of Problems (size, scale, scope, impact)
Courageous Conversations
Hiring Practices
Interviewing Skills
Prioritization (for self and others)
Goal Setting
Change Management
Relationship management
Contract and vendor management
Behavioral Competencies
Communicating
Conflict Management
Influence and Persuasion
Collaboration and Teamwork
Global Mindset
Interpersonal Dynamics
Relationship Building
Coaching and Developing Others
Delegating
Managing Innovation
Strategic Talent Management
Deliberative Decision Making
Strategic Thinking
Planning and Priority Setting
Analytical Thinking
Composure and Resiliency
Why Clayton Homes?
Founded in 1956, Clayton is a Berkshire Hathaway Company committed to opening doors to a better life and Building Happyness through homeownership. Through its family of brands, Clayton builds, sells, finances, and insures traditional site-built homes and off-site built housing – including modular homes, manufactured homes, CrossMod homes, tiny homes, college dormitories, military barracks, and apartments. Corporate headquarters is located in the Knoxville, Tennessee area, specifically, Maryville, Tennessee. Clayton is the recipient of numerous industry awards including 2019 Builder of the Year and ranks as the #2 builder of homes in the U.S. by units sold. Our site-built division, Clayton Properties Group, is the 8th largest site builder in the U.S. We achieve our results through the strength of our people and have been recognized on the 2021 Forbes Best Employers for Diversity and 2021 Forbes America's Best Employers Lists.
Benefits
Competitive benefits including 401(k) with 100% company match of the first 4%; medical, dental and vision plans; paid time off days and holidays.
Quarterly bonus program.
Forbes lists: America's Best Employers, America's Employers by State, Best Employers for Diversity, Best Employers for Women.
Recognized as one of East Tennessee's top technology workplaces.
Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being.
Onsite fitness facility with full gym, workout classes, volleyball and basketball, ping-pong, and disc golf course.
Paid Time Off for Volunteer work.
Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Business Unit
Technology
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