Director of Human Resources for Goodwill Industries of Monocacy ValleyFull-timeGoodwill Industries of Monocacy Valley transforms donations into jobs and job training for thousands of people in Frederick and Carroll Counties in Maryland each year. At Goodwill, we believe that all people, regardless of situation, should have access to meaningful employment. Each time you donate items to Goodwill or shop in our stores, you are supporting training programs that help people with barriers to employment find jobs and become more self-sufficient.
The Director of Human Resources for Goodwill Industries of Monocacy Valley will help redesign and implement the many aspects of our team experience including talent acquisition, benefits, compensation, onboarding, development, and retention. They will also play a pivotal role in developing, driving, and nurturing a great team values-driven culture. This role will lead organizational development, including organizational design, succession planning, performance management, diversity initiatives, and HRIS implementation.
Collaborate with managers at all levels to: increase awareness of sound HR principles and practices, provide input and support to organizational initiatives, mitigate risks, and ensure the organization is energized around our mission and goals.
Assist in creating a values-driven culture to attract and retain a talented workforce. This is evident in interviewing, onboarding, employee relations issues, engagement strategies, recognition, and associate development.
Lead the Talent Acquisition team with market recruitment needs. Create, organize, and implement strategies and supporting initiatives that source, recruit, and select top talent.
Utilize benefits and compensation surveys to determine compensation trends and make recommendations to support staff engagement and retention goals.
Ensure compliance with applicable employment laws, regulations, policies at the federal, state, and local level and draft policies that reflect this.
Partner with managers and store managers to coach, advise on performance issues, and facilitate effective solutions for associate employment issues.
Serve as an escalation point for end-users experiencing difficulties in using HRIS systems.
Enterprise workforce planning.
Oversee and manage talent development and training.
Other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty to a high standard. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
REQUIRED Bachelor's degree required, Master's Degree in Human Resources Administration, Business Administration, or related discipline preferred.
6+ years of increasingly responsible experience in human resources, within a retail or staffing organization including experience leading teams. HR generalist experience preferred.
Experience with HRIS systems required -- Kronos Workforce Solutions SaaS (preferred) or SAGE, and Kronos Time-keeping or other Labor management/forecasting systems.
Experience building team experience metrics and utilizing assessment tools and techniques.
Experience in a fast-paced, high-volume recruiting environment.
Possess excellent communication skills, able to work with all levels from entry-level staff to executive management, and be customer-service oriented.
PREFERRED Previous experience in the Retail Industry is preferred.
PHR, SPHR certification preferred.
Experience in organizing, planning, and executing large-scale projects from envisioning stage through to implementation.
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