Grace College and Seminary welcomes diversity, and makes employment opportunities available to all applicants and employees without regard to race, color, pregnancy, age, ancestry, national origin, disability, citizenship status, military status, genetic information, or any other legally protected category.
Scope of Responsibilities: The Director of Operations role will report to the CFO/COO. The Director of Operations is responsible for managing our campus facilities (maintenance, custodial, and grounds), overseeing all capital projects, managing the procurement of facility supplies for the institution, and managing various auxiliary services.
Essential Responsibilities: Duties: Managing and overseeing all campus facilities and property including maintenance, custodial services, and grounds maintenance. This may include the management of staff employed through a third-party vendor. Manage the operation's budget and budgets of direct reporting departments. Ensure required OSHA compliance. Act as the project manager for all new construction and renovation projects on campus. Oversee the events services team. Manage the procurement of facilities and institutional supplies. Oversee campus dining and food service operations. Oversee the institution's textbook vendor and ensure all textbooks are provided to students and faculty prior to each semester. Manage the institution's property and casualty insurance products and relationships. Prepare reports on the use of facilities and grounds including deferred maintenance and capital improvement planning. Supervision: Supervise regular and student employees including interviewing, hiring, training, planning, assigning and directing work, coaching, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems. Must have a mindset of mentoring employees under supervision. Should be able to lead in a way that sets a good example, promotes teamwork, and encourages a positive, efficient work environment. III. Performance Areas: Job Effectiveness (Competence) Knowledge: Demonstrates job knowledge, understands how his/her work relates to the department and organization. Possess knowledge of all tools, equipment and resources most useful to the position. Organization: Plans and organizes work, demonstrates dependability and good attendance, makes effective decisions, effective problem solving/demonstrates good judgment, handles multiple tasks simultaneously. Results: Achieves needed results, takes responsibility, and communicates adequately and effectively. People Matter (Character) Interpersonal Skills: Shows respect for others, actively builds trust, demonstrates honesty/fairness. Maintains appropriate levels of confidentiality. Gives credit to others, routinely expresses positive feedback and gratitude, understands others' perspectives, supports diversity and understands related issues. Teamwork/ Conflict Resolution: Actively applies teamwork principles, supports the goals of others. Keeps short accounts, seeks productive means for resolving conflicts, shows loyalty to those not present, and avoids backbiting and gossip. Organizational Success (Service) Customer & Organizational Orientation: Makes student needs a priority, treats students with respect, and displays mission-mindedness. Shows support and respect for the institution, management, policies and procedures, and the community lifestyle statement. Continuous Learning: Actively develops job related knowledge & skills and increases knowledge about the organization, flexible/adaptable to change, demonstrates creativity/innovation in work. Job Requirements: General: Individuals must possess the knowledge, skills, and abilities listed or be able to explain and demonstrate that they can perform the essential responsibilities of the job, with or without reasonable accommodations, in order to safely perform the essential responsibilities of the job.
Physical: Must be able to perform the following: talking, hearing, and seeing. Must have sufficient manual dexterity to be able to operate all office equipment including, but not limited to: computers, copy machines, and telephones. May be required to lift objects weighing 25 pounds or less.
Mental: Must be able to reason, analyze, prioritize, conceptualize, make judgements, and solve problems.
Qualifications: Minimum: 7+ years of business management experience. A bachelor's degree in business, management, or business-related field. Consideration may be given to significant work experience in lieu of a bachelor's degree. 3+ years of experience in facilities or construction management. Excellent budget management skills. Good oral and written communication skills. Experience working with architects and construction personnel. A team-building management style that builds relationships, evokes trust, and leads to accomplishment of the institutional vision. Preferred: Graduate degree in a business or construction management related field. Experience in higher education. 10+ years of business management experience.
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