The Director of Patient Care for the Cancer Center is responsible for the overall operational management and clinical excellence of the newly built, comprehensive outpatient oncology department, including a state-of-the-art infusion center with 17 chairs, radiation oncology with PET/CT and Linear Accelerator, and robust patient support services.
This position requires a visionary, servant-leader with a deep understanding of oncology nursing, strong managerial skills, and a commitment to providing exceptional patient care.
The Director will collaborate closely with physicians, administrators, and staff to achieve the department's goals and objectives Responsibilities Operational Management:
? 24-hour accountability for the operational management of designated units.
? Oversees staffing schedules, resource allocation, and payroll for the infusion center, radiation oncology, and patient support services.
? Ensures accuracy of patient orders across all departments.
? Drives patient experience and service recovery, including daily rounding and patient call backs
.? Providing compassionate and culturally sensitive care to a diverse patient population is paramount.
? Monitors and tracks performance improvement (PI) metrics and goals for the entire cancer center.
? Reviews and revises the Quality Improvement Plan annually.
? Prepares and submits quarterly reports to the Quality Improvement Department.
? Ensures all regulatory standards are met Clinical Leadership:
? Serves as the primary clinical oncology resource person for the entire cancer center.
? Accountable for the oncology education of the nursing staff across all departments.
? Facilitates and collaborates on obtaining accreditation for Cancer Center
? Collaborates with physicians and the Service Line Administrator to achieve the cancer center's goals.
? Oversees the Nurse Navigator program.
? Promotes a positive image of the hospital and cancer center within the community.
Quality Improvement:
? Implements a system of monitoring and evaluation for quality improvement initiatives across the cancer center.
? Participates and promotes the hospital's quality improvement program.
? Communicates monitoring results to Oncology Service Line Administrator & QI Committee.
Staff Engagement and Development
? Cultivate a positive and supportive work environment that prioritizes employee well-being, engagement, and job satisfaction.
? Develop and implement comprehensive staff development plans aligned with organizational and individual goals to enhance clinical expertise and leadership capabilities.
? Foster open communication and collaboration through regular staff meetings, one-on-one interactions, and effective feedback mechanisms.
? Partner with Human Resources to optimize staffing levels, attract and retain top talent, and effectively manage employee relations, including union negotiations when applicable.
? Empower staff through shared decision-making and opportunities for professional growth while ensuring adherence to organizational policies and procedures.
Leadership Style The ideal candidate will embody a servant-leader and transformational leadership style, demonstrating a deep commitment to the well-being and growth of their team.
They will foster a high-performance culture centered on growth, accountability, and exceptional patient care.
This individual will inspire and empower the team to achieve excellence while demonstrating a steadfast commitment to the needs of our patients and their families.
Requirements ? Current New York Registered Nurse Licensure
? Bachelor's Degree in Nursing Education or Advance Practice Acute Care Nursing; MSN preferred
? BLS, ACLS, and Staff Development certification
? Minimum of five years of oncology nursing experience
? Minimum of one year of managerial nursing experience
? OCN Certification, Chemotherapy & Biotherapy certification