Four Seasons is powered by our people.
We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
About the location: A sun-filed urban oasis in the heart of Los Angeles stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world.
When you're not out roaming the Hollywood Hills, shopping on Rodeo Drive and exploring our city's notable art museums, settle in and unwind at Four Seasons Hotel Los Angeles at Beverly Hills.
Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa – or in the comfort of your very own guest room.
About the Role: As the Director of Sales, you will be responsible for leading and overseeing all sales activities for the Four Seasons Los Angeles at Beverly Hills.
Your primary goal will be to drive revenue growth by targeting both group and individual business, ensuring that sales activities align with the hotel's marketing objectives, and optimizing revenue across all business segments.
You will be instrumental in executing strategies, mentoring the sales team, and fostering strong relationships with key stakeholders, including clients and internal departments.
This position demands a proactive, results-driven individual with the ability to lead, inspire, and motivate a diverse team while ensuring the hotel's sales goals are met.
What we expect: Sales Leadership & Strategy: Direct and oversee all sales activities, ensuring that group and individual bookings are focused on maximizing revenues.
Execute and communicate sales strategies effectively.
Team Management & Development: Lead and motivate a tenured sales team to meet individual and collective sales goals.
Train and guide sales team to ensure high performance and achievement of set objectives.
Revenue Maximization: Collaborate with the sales and marketing teams to ensure that group bookings and individual accounts are coordinated with transient demand to maximize revenue opportunities.
Monitor performance and adjust strategies as needed to meet revenue targets.
Client Relationship Management: Build and maintain strong relationships with key clients, ensuring a high level of customer satisfaction while achieving sales goals.
Handle negotiations to achieve maximum revenue while addressing client needs.
Sales Forecasting & Reporting: Forecast and report on group and catering contributions.
Provide insights and updates on sales activities, ensuring that the team is aligned with the hotel's overall objectives.
Marketing & Goal Setting: Assist in developing the annual commercial plan and work with the Commercial Director to establish clear sales goals and incentive programs.
Ensure that all sales goals are clearly understood and implemented across the hotel team.
Operational Excellence: Oversee the daily operations of the sales department, ensuring a smooth and efficient workflow.
Monitor the team's performance and provide necessary support and guidance.
Qualifications: Experience: At least 5 years of progressive experience in hotel sales, with at least 3 years in a leadership position.
Experience in luxury hotels or resorts is preferred.
Leadership: Proven ability to lead, motivate, and mentor a team in a high-performance environment.
Strong interpersonal skills with the ability to build and maintain effective relationships.
Sales Expertise: A deep understanding of revenue management, market trends, and strategies to maximize hotel revenue.
Strong negotiation and communication skills are essential.
Results-Oriented: A proactive, solution-focused approach with the ability to adapt and adjust strategies based on performance data and market conditions.
Collaboration: Strong cross-departmental collaboration skills, with a demonstrated ability to work effectively with various teams and stakeholders.
Education: A bachelor's degree in Business Administration, Hospitality Management, or related field is preferred.
Key Competencies: Strong leadership and motivational skills
Ability to work under pressure and meet deadlines
Exceptional communication and interpersonal skills
High level of initiative and competitive drive
Results-oriented with strong business acumen
Ability to balance multiple priorities and lead by example
What We Offer: Salary Range: $135,000 - $150,000
Medical/Dental/Vision Insurance
401K Retirement savings plan
Employee Assistance Program
Investment in your Wellbeing
Life Insurance
Employee Travel Program: Complimentary Room nights and discounted rates
Free on-site parking
Training programs, tuition reimbursement
Growth & Development opportunities
Four Seasons is an Equal Opportunity, Affirmative Action employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of - the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
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