Family run and operated for over 100 years , we are the leading provider of packaging and supplies, with a rich history! You have probably seen our products or brought items decorated or packaged in our products! Our company revenue relies heavily on the quality of our products, customer service, sales, and WAREHOUSE team. We are looking for a Director of Warehouse Operations to join our team.
The Director of Operations will be responsible for overseeing and managing the daily operational activities of a fulfillment center and/or distribution center. They will develop and implement strategies to reduce costs, maximize efficiency, and ensure customer satisfaction. They will also manage operational teams, including those related to quality, warehousing, and fulfillment.
Key Responsibilities Create and execute operational objectives to improve and enhance operational performance and customer satisfaction. Manage and oversee all operational teams including fulfillment, warehousing, and quality. Develop and implement strategies to reduce costs, maximize efficiency, and ensure customer satisfaction. Develop and maintain Standard Operating Procedures (SOPs). Train and mentor staff on operational processes. Analyze operational data to identify areas for improvement and develop solutions. Implement continuous improvement initiatives and programs. Ensure compliance with all laws, regulations, and standards. Develop and manage budgets. Develop systems and processes to improve operational productivity. Develop process improvement projects to reduce costs, improve quality, and increase efficiency. Manage inventory, shipping, and receiving processes. Leverage technology, such as JDA Blue Yonder, WMS, and Microsoft Office, to optimize operations. Qualifications The ideal candidate for the Director of Operations role will have:
A minimum of 7 years of experience in Operations and/or Warehouse Management. A Bachelors degree in business, operations, logistics, or a related field. WMS application experience - Blue Yonder (JDA) or similar Excel Experience with 5S, Lean Manufacturing, and/or Six Sigma. Experience in an eCommerce/fulfillment ideally Benefits Base Salary - $100,000 - $130,000 Bonuses - 10% year end if goals are hit Health, Dental, Vision Package Employee Discounts EAP Plan Generous PTO 401(k) w/up to 6% match Applicants must be authorized to work in the U.S.
Preferred Skills Training
Continuous Improvement
Root Cause Analysis
5S
Project Management
Blue Yonder (JDA)
managing a complex fulfillment center
lean distribution principles
Mentoring
Performance Improvement
