Director, Product Management Excellence

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:
We are seeking a highly motivated and experienced product leader with a passion for coaching, training and developing our next generation of global product teams. In this role, you'll be a transformational force, crafting a culture of continuous learning and excellence. You will be responsible for ensuring our people – Product Managers and key stakeholders – are implementing and scaling our Product Operating Model with a lens toward how we leverage AI technology and tools in the way we work and applying key product skills with real life applications. You will drive the content and collaborate with various stakeholders (Product Leaders, subject matter experts, instructional designers, etc.) to create engaging and effective learning materials and workshops including a Product Masterclass led by our Chief Product Officer. If you're passionate about pushing the boundaries of what's possible in product management and have a knack for inspiring others to reach their full potential, this is the role for you.
Job Description:
Job Description Summary
What you need to know about the role:
Are you ready to shape the future of product management at PayPal?We areseekingahighly motivated andexperienced product leader with a passion for coaching,trainingand developing our next generation ofglobalproductteams.In this role,you'llbe a transformational force, crafting a culture of continuous learning and excellence. You willbe responsible forensuring our people – Product Managers and key stakeholders– are implementing and scaling our Product Operating Modelwith a lens toward how weleverageAI technology and tools in the way wework andapplying keyproduct skills with real lifeapplications.You willdrive the content andcollaborate withvarious stakeholders (Product Leaders, subjectmatter experts, instructional designers,etc.)to create engaging and effective learning materialsand workshops includinga Product Masterclass led by our Chief Product Officer.Ifyou'repassionate about pushing the boundaries ofwhat'spossible in product management and have a knack for inspiring others to reach their full potential, this is the role for you.

Meet our team:
You'lljoin the dynamic Product Operations team within the Office of the Chief Product Officer, a group dedicated to setting the gold standard in product management. Our mission is to ensure that every product team at PayPal is equipped with the skills, tools, and frameworks necessary to drive exceptional outcomes.We'relooking for a seasoned product leaderwho'snot just a coach, but a catalyst for change—someone who can lead by example and inspire others to achieve new heights in product excellence.

Job Description
Your day to day:
In this role you willbe responsible forestablishinga robust L&D curriculum for our Product Managers and teams.You will ensure our people – Product Managers and key stakeholders – areenabledagainst our Product Operating Model and are applying key product skills with real life applications.Key responsibilities include:
Lead with Vision:Design and deliver transformative learning experiences that empower product teams to excel in a rapidly evolving landscape.

Inspire Innovation:Develop andlaunch a revamped L&D curriculum for our Product Managers,bringingthe best of PayPal's product leadership to life

Drive Engagement: Collaborate with product leaders, SMEs, and instructional designers to create engaging, hands-on workshops that bridge theory and practice.

Measure Impact: Continuously improve the learning journey by analyzing feedback and engagement metrics, ensuring that our teams are always ahead of the curve.

Foster a Community of Excellence: Build a thriving community of product managers who are passionate about innovation and scaling best practices.

What you need to bring:
Proven Leadership: 8+ years of experience in product management and leadership, witha track recordof driving transformation and coaching high-performing teams.

Deep Expertise: Mastery of product management principles, methodologies, and the behaviors that define successful teams.

Compelling Communication: Strong ability to inspire and engage diverse audiences through powerful storytelling and clear, strategic communication.

Strategic Thinking: Exceptional problem-solving skills and a strategic mindset thatanticipatesfuture trends and challenges.

Collaborative Spirit: Experience building strong relationships and driving cross-functional initiatives that elevate the entire organization.

Additional Job Description:

Subsidiary:
PayPal
Travel Percent:
0

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PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visithttps://www.paypalbenefits.com .

The U.S. national annual pay range for this role is
$118700 to $246290

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset—you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visithttps://www.paypalbenefits.com.

Who We Are:
Click Hereto learn more about our culture and community.

Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us ******.

Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, pleaseJoin our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Clickhereto view the notice.