Director, Product - Platform Solutions

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:
The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Financial Services
The Financial Services team is part of the SMB & Financial Services organization and is responsible for PayPal's global financial services. Our financial services play a critical role in our customers' lives and our broader ecosystem. Over 400M consumers and 30M merchants globally have access to our money management, credit & lending, credit card, debit card, and pay later products, which provide them with convenient, flexible, secure and rewarding ways to borrow, save, and spend. Our financial services team is committed to building and delivering delightful experiences, innovative features and next generation capabilities that reinforce PayPal as the smartest and most rewarding way to transact.
Job Description:
As the Director, Product Management for Platform Solutions, you will be responsible for creating the product vision, strategy, and objectives and driving the execution of PayPal's Credit Platform, part of the Financial Services team. You will work closely with our financial services product teams, design, engineering, program management, data, capital markets, finance, credit, risk, and legal teams, among other teams, to create a product roadmap and build the features and capabilities to enable us to extend credit to both consumers and businesses. You will also be responsible for overseeing the company's collateral tool, which enables us to sell and securitize loans to investors as well as our collections product offering. This position is a key manager role on our financial services team within SMB/FS. You will manage the platform solutions team and oversee a team of 4 individual contributors to start but will need to be prepared to scale and take on more, as we introduce new credit products, grow our customer and investor base, and expand our loan volumes. Your work is critical to PayPal underwriting and monetizing its loans effectively and to keeping PayPal highly compliant in all the countries where we operate.
In your day to day, you will:
Collaborate with our credit product teams, credit team, risk team and legal team to evaluate and prioritize new opportunities, manage request intake and feature scoping
Define requirements for our revolving credit products, including our Cash Back Mastercard (CBMC) and PayPal Credit (PPC) as well as our closed end term products, including Global Pay Later (GPL) and Global Merchant Lending (GML)
Collaborate with other product managers, engineering, design, program management, data, capital markets, legal and other cross-functional stakeholders to build out and execute a product roadmap
Participate in agile ceremonies to drive the execution and launch of new features, capabilities and experiments
Leverage A/B Testing, analytics, market research, usability studies, and competitive analysis to drive decision making and iteration
Meet with prospective and existing customers (investors) to understand their requirements as well as needs when buying loans from PayPal

Required Qualifications
Bachelor's degree in business administration, finance, economics, computer science, engineering or a related field
12+ years of product management experience, including direct experience at a FinTech
5+ years of experience as a manager
Demonstrated success creating and setting long-term product vision, strategy and objectives
Proven track record of leading cross-functional groups and delivering results in fast paced, high-growth, and matrixed environments
Demonstrated success hyper-scaling new products and new capabilities of existing products
Ability to grasp complex business/technical concepts, user scenarios, and business drivers, address ambiguity and make informed decisions
Exceptional written, verbal, and listening communication skills and proficiency communicating across a range of stakeholders (product, engineering, design, data, capital markets, finance, legal, commercial leaders, senior executives, etc.)
Strong data and analytical background
Self-starter with a bias for action. You must learn quickly and be able to work independently.
Strong ability to motivate and inspire people to do their best work
Strong alignment with PayPal's values(Inclusion, Innovation, Collaboration, Wellness) andleadership principles (Work Customer Back, Put People First, Win As A Team)

Preferred Qualifications
Advanced or master's degree
Prior experience working in a platform or infrastructure role, supporting partner teams
Experience working with financial services, lending, and/or building credit products
Experience multitasking and managing multiple releases concurrently
Experience designing simple and intuitive user interfaces and processes

Additional Job Description:

Subsidiary:
PayPal
Travel Percent:
0

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PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visithttps://www.paypalbenefits.com.

The U.S. national annual pay range for this role is
$120300 to $287100

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset—you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visithttps://www.paypalbenefits.com.

Who We Are:
Click Hereto learn more about our culture and community.

Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact ****** .

Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, pleaseJoin our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Clickhereto view the notice.