Director, Research Advisory Services Location: Washington, D.C.
Number: 600416
Job Category: Professional Services
Job Department: Research
Job Family: Research Development & Advisory Services
Job Type: Full Time
Level: Manager
At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.
For more information, visit our careers page.
The Role in Brief: Director, Research Advisory Services EAB is the leading global provider of research and advice to higher education and K-12 institutions. Our research programs help executives at client organizations educate stakeholders, make research-informed decisions, and speed implementation of industry best practices.
EAB Research Advisory Services (RAS) is a division within our research business, providing consultative support and expert advice to our education clients. RAS staff work directly with boards, presidents, and other senior academic and business leaders to help them make meaningful and strategic progress toward their most pressing financial and mission-consequential issues. Through strong communication and storytelling, RAS provides high-impact, outcome-focused presentations, workshops, and unscripted conversations to help partners understand and implement EAB's advice.
This position will spend about 80% of time in the market, working with partners both in-person and virtually. The position requires 40-50% travel.
Primary Responsibilities: Terrain Mastery: Build and maintain issue expertise across research terrains, with a special focus on those most important to members across the university executive cabinet at educational institutions. The candidate will leverage EAB's insights, best practices, tools, and data to help partners make decisions and implement best practices and develop a deep understanding of assigned terrain, market trends, and evolving client needs.
Content Delivery and Facilitation: Work directly with partners to diagnose their problems, challenge their assumptions, guide decisions, and suggest solutions. Deliver EAB's point of view and advice through phone consultations, virtual meetings, conferences, and on-campus presentations.
Make EAB insights and data accessible and impactful for our partners;Present partners with new ideas and potential solutions to those challenges and advocate for adoption;Act as an expert outside voice, building consensus and educating committees and staff.Customer Success and Commercial Support: Collaborate with the research customer success team to execute a scalable and impactful partner delivery model and deliver high-impact client interactions. Support sales in new partner development.
Research Collaboration: Leverage terrain expertise to generate original insight and content in assigned areas. Actively participate in ongoing research processes and share market insights with research colleagues to inform future EAB insights and deliverables.
Basic Qualifications: Bachelor's degree with an excellent academic record and 6 - 8+ years of post-graduate professional experienceExperience working with client executives, either at a college, university, district, or school or as a consultant or advisorSuperior verbal, written, facilitation, and presentation skillsExcellent relationship building and collaboration skills; ability to engage and challenge senior-level executivesIdeal Qualifications: Advanced degreeIn-depth understanding of the education industry and the specific role that senior institutional leadership has in setting strategy and decision makingExperience producing written content and deliverables for an executive-level audienceCommitment to valuing diversity and contributing to an equitable working environmentCompensation: The anticipated starting salary range for this role is $76,500 - $115,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. This hire will additionally be eligible for discretionary bonus or incentive compensation.
Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:
Medical, dental, and vision insurance plans20+ days of PTO annually401(k) retirement savings plan with annual discretionary company matching contributionEmployee assistance program with counseling servicesWellness programs including gym discounts and incentivesThis opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship. At EAB, we believe that to fulfill our mission, we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected, and heard.
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