Company Address: 1900 Powell St, Suite 150, Emeryville, California 94608, US About BabylistBabylist is the leading vertical marketplace and commerce destination for baby, driving purchase decisions for more than 8 million people each year. Utilizing robust proprietary data, patented technology, and unbiased editorial guidance, we recommend expert-tested products to those starting their parenting journey so loved ones can offer their support. Babylist registries connect new parents and their community of family and friends who help plan, prepare, and shop for a child's arrival.
Job DescriptionWe are excited to announce the opening for our first Director of Revenue Operations! In this role, you will spearhead the creation of a new function by optimizing our sales operations to support revenue growth and ensure operational excellence across our media sales team. Reporting to the VP of Partnerships & Business Development, this is an incredible opportunity to leverage your sales and revenue operations experience within an organization that welcomes innovation and new ways of thinking. Join us!
Who You Are10+ years of experience in sales or revenue operations within a high-growth media company, publisher, or platformsAt least 5 years of experience leadership and people management; you've hired, performance managed, and developed high performing teamsDeep experience in the ad industry with knowledge of the broader media ecosystem, with prior experience in building processes, tools, benchmarks and the right data to manage a growing media businessExperience working with non-programmatic/non-banner media products, including newsletters, events, social, custom content, and native placementsStrong analytical skills with ability to derive actionable insights from complex data setsAdept and knowledgeable in manipulating large data sets within excel (i.e pivot tables, pivot charts, dashboards, interactive charts, vLookup and sumIfs functions, macros, etc)Experience with OMS systems (i.e Boostr or Netsuite) and proficiency in sales analytics toolsStrong project management experience, with an ability to evaluate and re-prioritize rapidly and deliver results against aggressive deadlinesCommitment to strengthening the sales operational processes with knowledge, creativity and empathyExcellent verbal and written communication skills for a variety of audiencesSelf-motivated and able to work autonomously & collaboratively to find direction in ambiguity and complexity, both independently and alongside finance, accounting and people operationsDemonstrated proficiencies as a Program Manager in a rapidly changing environmentExperience launching and driving adoption for org-wide changes to operational processesBachelor's Degree preferredHow You Will Make An ImpactManage and optimize the end-to-end sales operations processes, including sales forecasting, pipeline management, OMS management, annual planning and sales performance analyticsLead and manage a team. Own the hiring of future sales planning/operations team members as the function develops and matures.Lead monthly, quarterly, and annual internal sales reviews: identify product optimizations, develop accurate revenue forecasts to help identify and size existing and new business opportunities, and create, develop and maintain the account planning processes in collaboration with sellersOversee the day-to-day operations of the sales and account management teams, including pipeline management and reporting, revenue forecasting, account allocation and quota settingDevelop dashboards and operational metrics in a constantly evolving sales organization and define systems and processes to support the rapid growth of BabylistEstablish and monitor key performance metrics to evaluate the effectiveness of sales efforts and drive continuous improvement – including analysis of sales pipeline data to identify optimization opportunitiesEnsure accurate reporting across the organization, including existing and future headcount, revenue, margin, pipeline, and other metrics as requiredDevelop, benchmark and continuously optimize Babylist rate cards, packaging, and pricing. Help create and constantly optimize pricing and packaging strategies to maximize value to Babylist and benefits to partnersServe as the primary point of contact to the sales team for approval of non-standard deals – balancing customer needs, sales targets, profitability, and other strategic opportunity / risk factorsCollaborate closely with sales leadership, HR, Finance and Accounting to develop and implement strategies to maximize sales productivity and achieve revenue targetsAnalyze sales data and trends to provide actionable insights and recommendations for continuous improvementConduct market research to identify new opportunities and trendsCreate and maintain comprehensive documentation of sales processes and proceduresDevelop and maintain sales reports, dashboards, and KPIs to track performance metrics and communicate insights to stakeholdersDevelop detailed training materials and maintain reference materials for how tools work and what is expected from the sales team when using themBe the accountable owner for the systems and tools that our sales team uses to support our advertising customersWhy You Will Love Working At BabylistWe invest in the infrastructure you'll need to be supported and successful: tools, opportunities to connect with colleagues, and a stipend to help you set up your officeWe build products that have a positive impact on millions of people's livesWe work at a sustainable pace which means work/life balance is a real thing hereWe believe technology and data can solve hard problemsWe believe in exceptional managementWe are an antiracist organization and doing the work to support differences of all kindsWe offer competitive pay and meaningful opportunities for career advancementWe have great benefits like company paid medical, dental, and vision, a generous paid parental leave policy, and 401k with company matchWe care about employee wellbeing with perks for physical, mental and emotional health, parenting, childcare, and financial planningBabylist takes a market-based approach to pay, and pay may vary depending on your location. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location.
The estimated pay range for this role is $137,581.00 - $206,371.00
In addition, Babylist offers equity, bonus, and benefits, including company paid health, dental and vision insurance, 401(k) matching, flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.
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