Director Services Growth Strategy

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Position Summary: The Director over Advisory Services Portfolio and Growth Strategy will have responsibility for overall portfolio management of all of Advisory Services offerings, defining growth strategy and supporting teams with execution and sales enablement. This role is critical to our team's future and executing on growth expectations on a path to $100M annually. This resource will not only drive strategy across the Advisory Services team, but collaborate with our enabling arms (Sales, CSMs, etc.) to support and drive success within our client base. Essential Functions (Duties And Responsibilities) 40% Drive business development and strategy to guide us to a path to $100M Assess existing offerings on an ongoing basis to ensure competitiveness from an offering and pricing standpoint Define new offerings based on market shifts, client feedback, stakeholder feedback, etc. Work with Advisory Services business leaders to define GTM strategies specific to each client segment type creating compelling and competitive offerings setup for growth and scale Conduct ongoing analysis on growth of pipeline and bookings by offering 20% Partner with our team, Finance, Legal, P&P, Marketing, and Sales to bring new offerings to market Collaborate with Advisory Services peers to define offerings including description, scope of service, pricing model, and go to market strategy Execute on tactical steps on behalf of business leaders to complete launch of new offering to market 15% Lead sales enablement activities to educate AEs, CSMs, and other business leaders Partner with marketing and sales support teams to define go to market strategies and education plans to client facing teams (Sales and CSMs) Create collateral to support client facing discussions including ensuring value stories / ROI for every offering 15% Coordinate readiness of resources and processes with AS leadership for execution During the launch of new offering process, work with Advisory Services peers to ensure delivery resources are prepared to deliver on new service including training, process definition, etc. Partner with Sales and CSMs to ensure a proper lead generation process Define sales to Advisory Services handoff process Define value tracking expectations and coordinate with Advisory Services operations for ongoing tracking 10% Identify third parties to partner with for niche spaces For new offering opportunities where we lack skillset, knowledge, or capacity – explore third party opportunities Partner with our internal Partner and Legal teams to complete contracting process with third party Create sales enablement process and collateral to educate internal teams and drive alignment between Athena and third party Education & Experience Required Bachelors degree in field of business or healthcare IT Minimum 10 years of Healthcare IT experience Minimum 5 years of Sales, Marketing, or similar field of experience Minimum 5 years of Consulting experience Experience working with cross-functional groups and teams to achieve common goals Proven track record of using data to drive swift decision making and execution within a collaborative environment Communicate both verbally and non-verbally in a clear, precise, and professional manner Mastery of Microsoft Office applications, including Outlook, Excel, Word, PowerPoint, and OneNote Knowledge & Skills Healthcare IT market and landscape Business development – offering financial analysis, pricing and packaging, GTM planning, etc. Services portfolio management Sales enablement Third party identification or alignment Product and services experience with: Population health, value-based care, and / or consumer Revenue cycle Clinical Training services Comfort working and multi-tasking in a fast-paced, dynamic environment with the ability to adapt to changing priorities? Excellent communication skills and effective networking with a broad base of internal and external constituents Creatively challenges the status quo to find new ways of working; looks for the opportunities that arise during times of change; readily adapts to new technologies, processes, roles Ability to digest complex processes into high-level, executive-facing narratives; an analytical approach, extremely strong attention to detail, and passion for problem solving. Excellent communication skills and effective networking with a broad base of internal and external constituents Ability to manage numerous detail-intensive, interdependent, and time-sensitive tasks and ensure the accurate completion of the same Travel up to 20% About Athenahealth Here's our vision:? To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.? What's unique about our locations? From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth's offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together. Our Company Culture Might Be Our Best Feature. We don't take ourselves too seriously. But our work? That's another story. athenahealth develops and implements products and services that support US healthcare: It's our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented?employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every?athenista?feels comfortable bringing their best selves to work.
Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth's Corporate Social Responsibility (CSR) program, we've selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. ? What can we do for you? Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative?workspaces?— some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,?full-time. With consistent communication and digital collaboration tools, athenahealth?enables?employees to find a balance that feels fulfilling and productive for each individual situation.
athenahealth is committed to a policy of equal employment opportunity—that's why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We're happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at for assistance.