Director, Southeast Region Patient Access Support Services

Director, Southeast Region Patient Access Support ServicesApply locations Field - United States - US time type Full time posted on Posted Today job requisition id R1584987
Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.
Bristol-Myers Squibb is looking for people who align with our mission and have a passion to help physicians and patients prevail over serious diseases and ensure appropriate access to our medications. We are looking for smart, professional, and passionate people, like you, who want to make a difference in the lives of patients. Bristol-Myers Squibb takes a vested interest in developing our people for not only today, but for the long term. We are looking to hire our future leaders and help you reach your potential while building a career that makes you proud.
Position Summary: The Director for the Southeast Region is responsible for our customer-facing organization for BMS Reimbursement Services. This individual will play a critical role in the development and management of our broad patient access support services and reimbursement strategies for the BMS Hematology, Oncology & Cardiovascular Franchises. The primary objective of this position is to hire, lead, coach, develop and energize a team of approximately 10-12 Access Reimbursement Managers in support of the current and future BMS portfolio. This team is responsible for providing information and resources in a professional, compliant, and effective manner to support clinical decisions surrounding the use of BMS products, by providing access and reimbursement support. This Director will work closely with the Patient Access Support Services (PASS) & reimbursement services leadership Team, and will report to the Sr. Director, ocARM of PASS.
Key responsibilities include, but are not limited to: Build and lead a team of Access & Reimbursement Managers to provide reimbursement education to health care providers.Models and fosters team effectiveness and matrix team collaboration by sharing knowledge, experience, and information.Manages operational and relevant budget, ensuring appropriate allocation of budget against priorities.Sets specific and measurable objectives and tracks and analyzes performance data against these measurements; leads and coaches access & reimbursement managers to execute against goals and national objectives.Coordination of services between HCP, HUB, specialty pharmacies, centers of excellence, and all aligned customer targets.Identify customer, access, and program performance trends that require escalation and follow through to resolution.Establish and maintain appropriate relationships with BMS business partners in PASS, Sales, Access Strategy, and brand Marketing teams as appropriate.Work across US MAx to assist with resolution of program escalations.Work in conjunction with privacy, legal, regulatory and compliance personnel.Ability to manage greater than 50% travel.Strong preference for candidate to live in the geography.Qualifications and experience we look for in a candidate: Requires a minimum of a bachelor's degree, a master's degree is a plus.Minimum of 10+ years of progressive roles within the pharmaceutical industry, with minimum 3 years of very strong people management and leadership experience is required.Experience in claims reimbursement, including reimbursement of buy and build products, managed care processes and practices, distribution, and dispensing of specialty pharmaceuticals, and all aspects of patient support/HUB services are preferred.Strong communication and presentation skills are required, along with the ability to present complex information to multiple stakeholders.Broad based, cross functional experience as well as experience with geographic region customer base is preferred.Expertise with Hematology, Oncology & Cardiovascular pharmaceutical products preferred.Creates an environment of continuous learning where team members feel challenged and engaged.Demonstrated knowledge and experience in payer (Commercial & Medicare) policies, reimbursement process / coverage, Specialty Pharmacies, and health care legislative environment.Maintains deep market access expertise in the assigned geography and anticipates implications for brands and key competitors, in supported therapeutic areas.Ability to maintain ARM Rules of Engagement, compliance guidelines, and field coaching reports.Strong leadership skills, with a track record of successfully leading, hiring access & reimbursement teams is preferred.Strong financial acumen, analytic skills, writing, and presentation skills required; ability to effectively plan, prioritize, execute, follow up and anticipate problems.Ability to work collaboratively across multiple functions, with demonstrated ability to manage multiple projects in fast-paced, deadline driven, entrepreneurial environment.The starting compensation for this job is a range from $198,000 - $233,000, plus incentive cash and stock opportunities (based on eligibility).
The starting pay rate takes into account characteristics of the job, such as required skills and the where the job is performed. Final individual compensation will be decided based on demonstrated experience.
For more on benefits, please visit our benefits page.
Eligibility for specific benefits listed on our BMS Careers site may vary based on the job and location.
Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as "Transforming patients' lives through science", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to ******** . Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/.
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We're creating innovative medicines for patients fighting serious diseases. We're also nurturing our own diverse team with inspiring work and challenging career options. No matter the role, each one of us makes a contribution. And that makes all the difference.

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