Overview:
The Discovery Solutions Consultant role is responsible for high level management, delegation, and execution of day to day e-discovery project tasks.
The role involves concurrently managing multiple projects of varying complexity.
The incumbent will collaborate with attorneys, paralegals, IT personnel, and other members of the counsel and/or client legal team to ensure the successful completion of e-discovery matters.
Discovery Solutions Consultant must also mentor, train and delegate to an assigned team of Project Coordinators.
Responsibilities:
Management of Projects: Providing end-to-end oversight of discovery matters and serving as primary client point of contact Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables Creating and maintaining project schedules, including defining activities, sequence, dependencies, work effort, duration and associated resource requirements Developing and managing relationships with internal teams Defining, communicating, implementing and monitoring quality standards on all project deliverables Planning and managing internal and external project communications, ensuring effective exchange of project information and deliverables Serving as expert on Consilios review platforms and proprietary offerings Forecasting, tracking and managing project budgets and invoices Successfully overseeing multiple, concurrent projects Generating and distributing reporting metrics for processed requests and KPIs on a regular basis Developing strong client relationships through collaborative, consultative service Qualifications: BA/BS degree or minimum 3 years in the litigation support / legal industry Minimum 2-4 years of experience in the e-Discovery space, with preferred experience as Project Manager Demonstrated experience managing multiple, concurrent projects involving cross-functional teams within budgetary and schedule constraints Demonstrated ability to manage client expectations and maintain client satisfaction A proactive approach to problem-solving and the ability to anticipate client needs The ability to confront unexpected problems quickly and effectively Strong teamwork, communication (written and oral), client management, and interpersonal skills Demonstrated ability to manage project teams, including teams of supporting project managers