The CMT Dispatcher will assign materials inspection jobs to field technicians and coordinate their routes and information needed to deploy the technician. The job requires extended periods of time working on the telephone and computer. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Some filing is required, which would require the ability to lift 5-10lbs boxes and bend or stand, as necessary.
\n ESSENTIAL DUTIES AND RESPONSIBILITIES:Communicates and coordinates with clients requesting the field and or lab testing.Communicate and coordinate with field technicians regarding daily jobs or updates.Arranges job assignments by appropriately trained field technicians.Arranges job assignments utilizing fleet tracking system.Updates supervisor and managers with progress or delays on any projects.Input dispatches into software system.Reconciles job assignments daily.Monitor fleet tracking on software system.Must be punctual, reliable, and dependable.Handle multiple on-going telephone calls.Accuracy, attention to detail and timeliness with project results required. REQUIRED QUALIFICATIONS:Telephone skills.Listening and verbal communication skills.Multi-tasking.Ability to work in a team environment in high pressure situations.Good computer skills: Microsoft Outlook and Fleet Tracking System. PREFERRED QUALIFICATIONS:2-3 years of steady experience.Experience in answering a high volume of calls.Bilingual POSITION SCHEDULE:Full-time position. Monday - Friday: 7:00 AM to 5:00 PM. Every other Saturday from 8:00 AM to 12:00 PM.Holidays and overtime as needed.
\nUES is the #1 fastest-growing AEC firm on The Zweig Group's Hot Firm list in 2021, 2022 & 2023. As part of the UES family, you will foster client relationships through a defined set of values that demonstrate who we are as a company and what we believe. We STRIVE to put forth our very best. Focusing on Safety, Teamwork, Responsiveness, Integrity, Value, and Excellence. We provide full-service geotechnical, construction materials testing and inspection, and environmental services to our clients. Our continued success and growth begins with our wonderful team members!
Some of the perks you will enjoy as a part of the UES Family:
401(k) retirement savings plan with a generous company match!
Amazing team members and a friendly atmosphere!
Paid Time Off (PTO)
Seven paid holidays per year
Company phone and computer
Medical, Dental, and Vision Insurance (subsidized)