At Texas Original Compassionate Cultivation, our mission is to create the highest quality medicine that changes people's lives. We stand beside all who believe in safe, legal and effective access to this powerful medicine. As fellow Texans, we see this as our responsibility to take care of our neighbors. Our vision is to transform Texas through the power and the truth of medical cannabis. We work alongside physicians and their patients with current qualifying conditions to supply prescription cannabis that can change lives. We are seeking a highly organized, detail oriented and self-motivated individual to assist with Dispensary responsibilities. The ideal candidate will be able to work independently, as well as with a team, and follow strict protocols for accuracy and compliance. The candidate will be comfortable using a point-of-sale system and electronic correspondence. The Dispensary Associate is a representative of Texas Original and will possess exceptional customer service and communication skills as they can be the first contact for some of our patients and therefore the face of the company. We also hope that our Dispensary Associate will help us identify ways we can be more effective and efficient by contributing fresh ideas for improvement.
\n Responsibilities: Actively engage patients in a warm and welcoming manner, offer personalized recommendations and solutionsHandle patient issues and complaints in a proactive and professional manner with patient retention always in mind, escalating to the appropriate parties when necessaryUphold inventory control to minimize loss by complying with all state and company inventory control procedures and vendor delivery proceduresLearn and execute point of sale systems to set up patient profiles, check patients out and deliver exceptional customer service to every patient, every time Commit to being the Gold Standard in customer service by building and maintaining customer relationships Gather feedback from patients and communicate any questions or concerns with the appropriate department(s) Assist in educating potential patients on the Compassionate Use Program and how to become a Texas Original Daily compliance with dispensary policies including but not limited to state/local regulation compliance, security protocols, access protocols, inventory tracking, dress code, work schedules, and HR policiesContribute to team environment and company advancement in alignment with Texas Original directionOther duties as assigned What you'll need to succeed: High school diploma/GED required2+ years' experience in a retail, service industry or customer service role is requiredStrong sense of professionalism and compassion requiredExcellent interpersonal, verbal, and written communication skillsMust be able to obtain State approved credentials and pass criminal background check Open/flexible availability is requiredAbility to stand/walk for a full 8-hour shift
\n$20 - $20 an hour
\nTexas Original Compassionate Cultivation is proud to be an Equal Opportunity Employer.