Brush Creek Distillery https://brushcreekdistillery.c...is searching for a highly ambitious, knowledgeable, fun, team-leader with exceptional hospitality skills and a passion for craft spirits to join our growing operations. The Hospitality Manager will serve as a front-facing ambassador, overseeing all aspects of the distillery's gift shop, tasting room, private event space, elevated guest experiences, and barrel program. Additional responsibilities, include direct involvement, and participation, in our e-Commerce initiatives and upcoming Brush Creek Spirits Club.
The ideal candidate will play an integral role in managing on-site sales, seasonal front-of-house staffing, inventory management, budgeting, on & off-site promotional events, while maintaining quality standards. To be successful, you bring a highly professional, welcoming personality, and have a drive to exceed expectations, within a fun, hands-on, entrepreneurial environment.
Independently-owned and operated, the distillery is located in south-central Wyoming, on a 30,000-acre working cattle ranch that host a collection of world-renowned, luxury properties, know as Brush Creek Ranch https://www.brushcreekranch.co., in Saratoga, WY. This position will report directly to the distillery's Managing Director, and work in tandem with our operations team, finance and accounting personnel, marketing/public relations partners, and on-site farm and ranch departments. This is definitely not a "one size fits all' role, but rather a unique opportunity to work with talented spirits and hospitality professionals in an elevated environment, while actively growing, and promoting, our American West inspired program and products.
RESPONSIBILITIES
? Learn the Brush Creek Distillery brand, portfolio of award-winning spirits, and our unique industry positioning
? Exhibit expertise and detailed knowledge of the distillery and our portfolio by becoming an active part in the distillery's operations
? Promote product knowledge and customer engagement, with our on & off-site guest, vendors, and trade partners
? Actively lead and manage multiple aspects of our operations, including retail sales, guest experiences, and marketing, and events
? Support recapping metrics and sales updates to communicate success with our program
? Oversee retail inventory, conduct audits, and communicate needs and/or recommendations
? Assist in staff scheduling, pre-opening preparedness, mid-shift and closing practices
? Serve as a brand ambassador while conducting tastings, tours, experiences, and educational seminars
? Strengthen product awareness through storytelling, industry education and guest interactions to upsell retail offerings and experiences
? Increase industry knowledge by working closely with management and trade partners as it relates to the three-tier system
? Support management with the interaction of trade influencers & brand-building efforts
? Assist in numerous aspects of brand marketing related to social media, advocacy, guest engagement and trade communication
? Provide direct support for VIPs, special events, promotions, and trade visits
ESSENTIAL SKILLS AND EXPERIENCES
? Experience related to hospitality management, brand marketing, promotions and/or sales
? Alcohol industry experience preferred
? Passion for the spirits industry, marketing, customer engagement and brand-building
? Strong storytelling skills and ability to education and inspire up to 25+ individuals
? Effective time management and organizational skills
? Capable of providing effective input related to consumer, trade, and press events
? Self-starter with a strong sense of urgency, adventure, and entrepreneurial spirit
? High-energy, enthusiasm and a good team player
? Excellent communication skills, both verbal and written
? Education – College preferred
? Ability to relocate to Saratoga, WY
PREREQUISITES:
? 21 Years of Age or Older
? Active driver's license
? Ability to work off-property as a Distillery representative as-needed
? Availability to work a flexible schedule, including nights, weekends, and occassional holidays, due to the nature of the business
? Must be a resourceful, enjoy working in an entrepreneurial, team atmosphere
? Must be dependable, self-starter, loyal and honest
SCHEDULE/PAY/BENEFITS:
? Salary Comensurate with Experience
? Bonus Opportunity
Monthly Health Care Stipend & Cell Phone Reimbursement
? Matching 401k (after one year anniversary of employment)
? Paid Time Off / Vacation / Charitable "Day of Giving"