Your Flavor is calling! We are actively seeking dynamic candidates for the position of District Manager in Lafayette, LA, to fortify our management team at Wingstop. As the District Manager, your primary responsibility will be collaborating with the General Managers to oversee daily store operations, ensure exceptional customer service, and proactively manage the front and back-of-house teams. The District Manager has to provide all the restaurants in their region comply with local, state, and federal regulations and OSHA guidelines. The District Manager directs and controls restaurant operations to ensure company profitability and positive guest experience, which is the top priority! District Manager Qualifications: 4+ years in a fast-casual dining restaurant environment. 1-2+ years as an effective General Manager or District Manager. Minimum age of eighteen (18) years. ServSafe qualification or certification upon employment. Familiar with Aloha and NBO. Must be willing to commute to several locations within a 2-hour radius. Must have a valid driver's license in good standing. A high school diploma, GED, or college education is preferred. Must have good computer usage skills. Experience tracking food and labor costs, managing inventory, and maintaining accurate record-keeping. Knowledgeable about sanitation standards, safety procedures, and health and legal regulations compliance. Guest service mentality: has a genuine desire to serve the customer. Manages multiple projects and timelines with urgency and follow-through; Well-organized and detail-oriented. Strong work ethic and ongoing learner; exhibits interest in self-improvement and is open to feedback. Availability for flexible hours, weekends, and holidays. Team Focus: Bring problems to the supervisor's attention; be willing to ask for help. Identifies and introduces new ideas and solutions to create efficiency in the operation. Represents the brand and department in a professional and polished manner. Essential Duties and Responsibilities: Partners with General Managers and staff to run an excellent operation, showing leadership, being a team player, maintaining a professional demeanor, and helping crew members meet the standards for quality customer service Provide the necessary counsel and assistance to ensure managers establish business plans to help keep restaurants profitable. Ensure the company is making a profit by following guidelines for sales growth, food prices, and employee wages. Responsible for undergoing further training as well as training the staff. Training covers not just the scope of the restaurant's operations but also personal development. Coaches store managers on handling progressive discipline, termination issues, and employee development opportunities in one-on-one and group training sessions. Ensure appropriate cleanliness, sanitation, safety, and staffing standards are maintained. Continually evaluate and react to performance issues and actively recruit restaurant staff candidates. Ensures that all restaurants maintain a Theoretical to Actual COGS variance of less than 1.5% Ensures that labor standards are followed in all restaurants and scheduled to actual labor stays within 2% variance Extensive use of Aloha and NBO Any other responsibilities as assigned by the Director of Operations Physical Requirements: Standing/Walking: Remaining on one's feet in an upright position at a workstation or moving about in a work area. Carrying: Moving an object usually by holding it in hands, arms, or shoulders. Lifting: Raising an object from one level to another with hands or arms and shoulders, back and legs Pushing/Pulling: Exerting force upon an object so that the object moves away from/towards the force. Stooping: Bending body downward and forward by bending the spine at the waist. Bending: Bending knees to come to rest on knees or knees. Reaching: Extending hands or arms in any direction. Handling: Seizing, holding, grasping, turning, or performing precision work with hands. Bending/Twisting: Continual, intermittent twisting of the spine. Talking: Expressing or exchanging ideas using the spoken word. Hearing: Receiving detailed information through oral communication. Vision: Clarity of vision at near or far distances. Computer usage or other special equipment operated. We are proud to be an equal-opportunity employer. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We're not in the wing business. We're in the flavor business. It's been our mission to serve the world flavor since we first opened shop in '94, and we're just getting started.
1997 saw the opening of our first franchised Wingstop location, and by 2002 we had served the world one billion wings. It's a flavor that defines us and has made Wingstop one of the fastest-growing brands in the restaurant industry.
Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries, and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop - because it's more than a meal, it's a flavor experience!
