The District Manager provides leadership, oversees the staff, and assists the General Manager in order to achieve short and long-term company objectives. This position is critical to Wingstop Restaurants; the District Manager has to ensure all the restaurants in their region comply with local, state, and federal regulations and OSHA guidelines. The District Manager contributes to the success of Wingstop through the direction and control of restaurant operations to ensure a positive guest experience and company profitability, directing the operation of the restaurant, attaining sales and profit objectives, and maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation by directing and supervising managers and team members.
We're not in the wing business. We're in the flavor business. It's been our mission to serve the world flavor since we first opened shop in '94, and we're just getting started. 1997 saw the opening of our first franchised Wingstop location, and by 2002 we had served the world one billion wings. It's a flavor that defines us and has made Wingstop one of the fastest-growing brands in the restaurant industry. Wingstop is the destination when you crave fresh never-faked wings, hand-cut seasoned fries, and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop - because it's more than a meal, it's a flavor experience.
Responsibilities:Partners with General Managers and staff to run an excellent operation, showing leadership, being a team player, maintaining a professional demeanor and helping crew members meet the standards for quality customer service.Provide the necessary counsel and assistance to ensure managers establish business plans to help keep restaurants profitable.Ensure the company is making a profit by following guidelines for sales growth, food prices, and employee wages.Responsible for undergoing further training as well as training the staff. Training covers not just the scope of the restaurant's operations but also personal development.Coaches store managers on handling progressive discipline, termination issues, and employee development opportunities in both one-on-one and group training sessions.Ensure appropriate cleanliness, sanitation, safety, and staffing standards are maintained.Continually evaluate and react to performance issues and actively recruit restaurant staff candidates.Ensures that all restaurants maintain a Theoretical to Actual COGS variance of less than 2%.Ensures that labor standards are followed in all restaurants and scheduled to actual labor stays within a 2% variance.Familiar with Aloha and NBO.Any other responsibilities as assigned by the Director of Operations.Qualifications:Guest service mentality; has a genuine desire to serve the customer.Maintains a calm, tactful demeanor when dealing with difficult situations.Manages multiple projects and timelines with a sense of urgency and follow-through.Well organized and detail-oriented.Ongoing learner; exhibits insatiable curiosity and an interest in self-improvement.Has an outgoing personality.Strong work ethic.Has restaurant industry experience.Maintains regular and predictable attendance.Must have a valid U.S. Driver's license.Must be 18+ years old.Other duties as assigned.Physical Requirements:Standing/Walking: Remaining on one's feet in an upright position at a workstation or moving about in a work area.Carrying: Moving an object usually by holding it in hands or arms, or on shoulders.Lifting: Raising an object from one level to another with hands or arms and/or shoulders, back and legs.Pushing/Pulling: Exerting force upon an object so that the object moves away from/towards the force.Stooping: Bending body downward and forward by bending spine at waist.Bending: Bending knees to come to rest on knees or knee.Reaching: Extending hands or arms in any direction.Handling: Seizing, holding, grasping, turning, or otherwise performing precision work with hands.Bending/Twisting: Continual intermittent twisting of the spine.Talking: Expressing or exchanging ideas by means of the spoken word.Hearing: Receiving detailed information through oral communication.Vision: Clarity of vision at near or far distances.Computer usage or other special equipment operated.Job Type: full-time
Education: No education required
Work location: On-site
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