Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
We think of ourselves as a team, so we have teammates - not employees.
We strive to attract people who are competitive, driven, and disciplined.
Who We Are Looking For: We are looking for passionate team players who believe in working hard and having fun in a collaborative environment.
Our team is customer-focused and values the importance of strong relationships, professionalism, and trust.
We embrace solutions-oriented big thinkers who are committed to results and aren't afraid to take risks.
We are driven to set goals high and aim even higher.
General Responsibilities: Audit and upload data for moderately (or greater) complex new customer website implementations or on an ongoing basis for existing customers.
Create and configure new and existing EDI files for moderately (or greater) complex customer websites (using third party software), following established SOPs and best practices.
Primarily responsible with final testing and auditing of own work and others, Analyst, and Senior Analyst configured EDI of low to moderate complexity software to ensure proper functioning, with oversight.
Strong ability to interpret and follow SOPs, and assist with providing guidance on the development of SOPs, and provide SOP process improvement considerations for primary platform.
Build courteous and successful relationships with customers, vendors and carriers to improve customer retention.
Provide direct and indirect (through teammate development) daily support to assigned customers and/or customers as directed Maintains working knowledge of health and benefits products, services and tools in order to appropriately configure and test software tools.
Promote teamwork, support, knowledge sharing and a positive attitude in the department and office.
Promote a commitment to achieve or exceed internal and external performance standards both individually and through teammates.
Accountable for individual quality assurance on low to moderate complexity EDI builds.
Anticipates and responds to customer support questions as assigned and working directly with customers.
Required Qualifications: Associate's, or Bachelor's degree, or equivalent work experience 2-5 years of applicable software implementation experience Ability to readily learn and apply new information/concepts.
Proficient with MS Office Suite Experience working with personal computer database applications Exceptional telephone demeanor, professional approach to problem-solving Ability to maintain a high level of confidentiality Preferred Qualifications: 2- 4 years of experience in an office environment, preferably in the insurance, human resources, or financial sectors 1-2 years of experience with employee data file manipulation and EDI file development What We Offer: Excellent growth and advancement opportunities Competitive pay based on experience, pay of $25-$27 an hour Paid Time Off (PTO) Generous benefits package: health, dental, vision, 401(k), etc.
Employee Stock Purchase Plan Tuition Reimbursement and Student Loan Repayment Assistance Mental Health Resources The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Who We Are: Brown & Brown, Inc. is a growing global insurance brokerage firm delivering risk management solutions and services since 1939.
Our unique culture is built on honestly, integrity, innovation and discipline and defines who we are and how we treat our customers, teammates and the communities we serve.
We think of ourselves as a team, so we have teammatesnot employees.
We prioritize health, family, and businessin that order.
We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself.
Traded on the New York Stock Exchange as BRO, Brown & Brown is a big company that doesn't act like one.
Pay Range 25 - 27 Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
The Power to Be Yourself We are an Equal Opportunity Employer.
Brown & Brown is committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".